Back to leaderboardLast snapshot: Nov 8
Jane Frances T.
Customer Support Advocate
Customer Support Specialist with 10+ years of experience delivering exceptional service through phone, chat, email, and social media. Skilled in handling escalations, resolving complex issues, and improving processes to enhance customer satisfaction. Adept with tools including Salesforce, Fountain, Sprinklr, Slack, and Khoros. Recognized for empathy, clear communication, and consistent performance in fast-paced, high-volume environments.
🇵🇭Muntinlupa, Philippines$8/hr100% JSS5.00 (5)Since Aug 2021
Earnings and projects
MRR
$1,323$1.3k
Last 6 months ÷ 6
World#36,914 / 412,246 / 412k
🇵🇭Country#6,017 / 56,319 / 56.3k
Revenue, last 30 days
$1,221$1.2k
Last 6 months: $7.9k
World#36,117 / 412,246 / 412k
🇵🇭Country#6,688 / 56,319 / 56.3k
Total earnings
$60,935$61k
Billed in all: $62,724$63k
World#64,354 / 412,246 / 412k
🇵🇭Country#9,776 / 56,319 / 56.3k
Per project
$15,234$15k
$4k in the last 6 months
World#9,033 / 412,246 / 412k
🇵🇭Country#1,942 / 56,319 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412,246 / 412k
🇵🇭Country#8,168 / 56,319 / 56.3k
Projects in all
4
Across 8 contracts
0% fixed100% hourly
World#283,744 / 412,246 / 412k
🇵🇭Country#28,379 / 56,319 / 56.3k
Earnings, last 30 days
$62.7k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 7% in Social Media Website
Ranked by MRR among everyone on Upwork with the skill.
- #121Social Media Website1,690 freelancers · 🇵🇭 #38Top 7%🇵🇭#38 of 421
- #779Phone Communication6,538 freelancers · 🇵🇭 #323Top 12%🇵🇭#323 of 2,978
- #1,974Email Support14,954 freelancers · 🇵🇭 #1,199Top 13%🇵🇭#1,199 of 8,734
- #2,559Customer Support20,102 freelancers · 🇵🇭 #1,268Top 13%🇵🇭#1,268 of 9,124
- #4,440Data Entry53,630 freelancers · 🇵🇭 #2,170Top 8%🇵🇭#2,170 of 21,670
- #4,520Customer Service37,168 freelancers · 🇵🇭 #2,311Top 12%🇵🇭#2,311 of 18,591