Oscar Esterling J.

Hi! 👋 I’m a bilingual (English-Spanish) professional with over 7 years of experience in customer support, technical helpdesk, and back-office operations. I’ve worked with companies like Comcast, Citizens Bank, Clover, TransPerfect, and LSA, providing high-quality service through chat, email, and internal systems. 🔹 What I bring to the table: Fast and friendly chat & email support Clear written communication in English & Spanish Strong skills in ticketing tools, CRM platforms, and MS Excel Experience in data entry, case resolution, and workflow follow-ups Ability to work independently, meet deadlines, and stay focused I’m detail-oriented, calm under pressure, and always committed to providing excellent service behind the scenes. Whether it’s answering client inquiries, handling reports, or managing backend tasks, I take pride in doing it right the first time. If you're looking for a dependable remote team member who can support your customers or internal processes smoothly, let’s connect!