Cristian Alexander P.
Virtual Assistant, Bilingual Customer service & Content Moderator
I am a freelancer with 9+ years in the call center industry in customer service, technical support, moderation and sales. I have worked for high-profile US companies such as Roblox, Verizon, Disney, Doordash, IHG and Altice. How I can help your business: ✅Customer Support - Customer support through email, live chat, and phone - Order fulfillment. - Social media moderation - Processing returns/Exchanges/Refunds - Technical Support ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research Highly experienced in the next CRM Tools: ✅ZOHO ✅Microsoft Dynamics ✅Monday.com ✅Zendesk ✅HubSpot ✅Salesforce ✅Freshsales ✅Capsule ✅Nat
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.1k
Billed in all: $9,885$9.9k
$3.1k in the last 6 months
Across 2 contracts
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #23LiveAgent87 freelancers · 🇩🇴 #2Top 26%🇩🇴#2 of 3
- #55Forum Moderation162 freelancers · 🇩🇴 #9Top 34%🇩🇴#9 of 18
- #599Order Fulfillment1,928 freelancers · 🇩🇴 #11Top 31%🇩🇴#11 of 24
- #779Office 3653,328 freelancers · 🇩🇴 #17Top 23%🇩🇴#17 of 60
- #914Order Tracking2,668 freelancers · 🇩🇴 #15Top 34%🇩🇴#15 of 34
- #1,995Zendesk5,908 freelancers · 🇩🇴 #68Top 34%🇩🇴#68 of 184
- #3,427Technical Support11,267 freelancers · 🇩🇴 #85Top 30%🇩🇴#85 of 194
- #4,403Email Support14,954 freelancers · 🇩🇴 #119Top 29%🇩🇴#119 of 325