Monica Eva Justine T.

With over 13 years of progressive experience in customer support and 8 years of team management, I am well-equipped to handle a diverse range of tasks with efficiency and professionalism. My expertise includes virtual and administrative assistance, property management, and real estate cold calling, making me a versatile asset for any project. Skills & Expertise: Customer Support: Extensive background in delivering exceptional customer service, resolving complex issues, and enhancing client satisfaction. Team Management: Proven track record in managing teams, streamlining operations, and implementing effective processes to boost performance. Virtual Assistance: Proficient in handling administrative tasks, scheduling, and project management with tools such as Asana, Monday . com, and Slack. Technical Proficiency: Experienced with Cliniko, Acuity, Shopify, Calltools, Airtable, Canva, Mailchimp, Alignable, Zoom, SocialPilot, and Zendesk. Real Estate: Skilled in property management and real estate cold calling, with a strong ability to generate leads and build client relationships. I’m committed to delivering top-quality results and adapting to any project needs. Whether it’s managing customer interactions, handling admin tasks, or providing real estate services, my experience and dedication ensure success. Let’s achieve your goals together!