Enny V.

Bilingual Customer Support Specialist and Virtual Receptionist

Looking for someone who can take great care of your customers while making your day-to-day operations easier? I’m here to help. I’m a Bilingual Customer Support Specialist & Virtual Receptionist with 6+ years of experience helping businesses deliver exceptional customer experiences and stay organized. I can handle calls, emails, live chat, tickets, appointment scheduling, follow-ups, CRM management, and administrative tasks with professionalism, empathy, and attention to detail. I’m experienced with Zendesk, Gorgias, GoHighLevel, Shopify, and other CRM/support platforms, and I’m quick to learn new tools and processes. ✨ What you can expect: ✔️ Fluent English & Spanish ✔️ Professional and friendly communication ✔️ Reliable, organized, and proactive support ✔️ Strong problem-solving skills ✔️ A genuine customer-first approach I know how to represent a business professionally and build positive customer experiences. Let’s give your customers the support they deserve and give you one less thing to worry about.