Paulo Al Jesro M.
Appointment Setting Rockstar | Seasoned Team Leader | QA Expert
⚡I don't just get the job done—I help you streamline operations, scale efficiently, and keep your customers happy. ⚡Whether you need a hands-on team leader, a dedicated customer support specialist, or a multitasking VA, I'm ready to hit the ground running. ⚡With over 15 years of experience in sales and customer service and more than 5 years leading high-performing teams, I bring a proven track record of excellence in delivering results and building customer-centric operations that scale. ✅ Customer Support & Technical Assistance ✅ Team Leadership & Management ✅ Quality Assurance ✅ Virtual Assistance ✅ Sales & Retention 🔧 Tools I’ve worked with: Zendesk | Freshdesk | Salesforce | HubSpot | Gorgias | Slack | Google Workspace | Microsoft Teams | Trello | Zoom | Shopify | Intercom | CRM tools & more
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.9k
Billed in all: $44,648$45k
$4.9k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 16% in Management Skills
Ranked by MRR among everyone on Upwork with the skill.
- #23Team Facilitation138 freelancers · 🇵🇭 #12Top 17%🇵🇭#12 of 38
- #34Management Development196 freelancers · 🇵🇭 #15Top 17%🇵🇭#15 of 58
- #107Team Building613 freelancers · 🇵🇭 #12Top 17%🇵🇭#12 of 45
- #453Communication Etiquette1,807 freelancers · 🇵🇭 #274Top 25%🇵🇭#274 of 1,003
- #667Team Management3,136 freelancers · 🇵🇭 #217Top 21%🇵🇭#217 of 849
- #913Quality Assurance4,092 freelancers · 🇵🇭 #366Top 22%🇵🇭#366 of 1,315
- #1,001Customer Satisfaction3,986 freelancers · 🇵🇭 #519Top 25%🇵🇭#519 of 1,816
- #1,002Management Skills6,116 freelancers · 🇵🇭 #416Top 16%🇵🇭#416 of 1,901