Nagaraju M.

🚀 Dynamics 365 CE Solution Architect | Field Service | Project Operations | Customer Insights I help organizations design, implement, integrate, and optimize Microsoft Dynamics 365 and Power Platform solutions. With 11+ years of hands-on Dynamics 365 CE experience, I bring a combination of solution architecture, technical development, and techno-functional consulting expertise across complex enterprise implementations. My focus areas include Dynamics 365 Field Service, Project Operations, Customer Insights – Journeys, Sales, and Dataverse. I enjoy solving complex challenges that require both architectural thinking and hands-on technical expertise: ✔ Complex Dynamics 365 implementations and customizations ✔ Field Service configuration, work order management, and scheduling ✔ Project Operations and business process automation ✔ Customer Insights – Journeys and marketing automation ✔ Enterprise integrations and data migration ✔ CRM security architecture and performance optimization ✔ Legacy CRM modernization and production issue resolution 🔹 DYNAMICS 365 EXPERTISE • Dynamics 365 Field Service • Dynamics 365 Project Operations • Dynamics 365 Sales • Customer Insights – Journeys • Dataverse & Power Platform • Power Automate & Power Apps • Power BI 🔹 TECHNICAL EXPERTISE • C# & .NET • JavaScript & Dynamics 365 Client API • Plugins & Custom Workflow Activities • Dynamics 365 SDK & Web API • REST API Integrations • KingswaySoft / SSIS • SharePoint & Azure Integrations • Data Migration & System Integration 🔹 SOLUTION ARCHITECTURE & CONSULTING • End-to-End Solution Architecture • Technical & Functional Design • CRM Security Model Design • Enterprise Integrations • Performance Troubleshooting • Platform Recovery & Optimization • Technical Debt Reduction • Implementation & Deployment Strategy WHY WORK WITH ME? I don't just design the architecture — I build, troubleshoot, and deliver it. I work closely with business stakeholders, technical teams, and implementation partners to turn complex business requirements into scalable, maintainable Dynamics 365 solutions. 🌎 Experience working with clients across North America, Europe & APAC. 🏆 Upwork Top Rated Plus ⭐ 100% Job Success Score 🎓 Microsoft Certified