Richard H.

Integration Specialist | API Integrations, Workflow Automation & Marketing Technology I help businesses connect their systems, automate manual processes, and build reliable workflows that keep their data accurate and consistent across platforms. As an Integration Specialist at Constant Contact, I work directly with customers to design, scope, implement, and troubleshoot integrations between CRM, marketing automation, ERP, and other business applications. My experience goes beyond connecting two platforms - I focus on understanding business requirements, designing practical solutions, mapping data correctly, and ensuring integrations work reliably as business needs evolve. ### What I Can Help You With **API Integrations & Data Synchronization** - REST API integrations and cross-platform connectivity - Data mapping, field transformations, and record matching - Bidirectional synchronization and create/update logic - Duplicate prevention, data validation, and conditional processing - Webhooks, SFTP, authentication, and troubleshooting data flows - Integration planning, technical discovery, and implementation scoping **Workflow Automation & iPaaS** - Syncari integration design and implementation - Make (formerly Integromat) workflow automation - Zapier automation and app-to-app workflows - Multi-step workflows, conditional logic, routing, and error handling - Reducing manual data entry and repetitive business processes **CRM & Marketing Automation** - Constant Contact and marketing contact synchronization - Salesforce, Microsoft Dynamics 365, Pipedrive, and NetSuite integrations - Marketing contact management, segmentation, and list membership logic - Lead routing, lifecycle workflows, and data consistency between sales and marketing platforms - Connecting CRM, marketing, ERP, LMS, POS, ticketing, and other business systems **No-Code & Low-Code Application Development** - Bubble application development and workflow logic - Database structure and relationships - User-facing forms, conditional workflows, and business process automation - WordPress, Webflow, and Joomla experience ### My Approach I start by understanding how your business operates, what your systems need to accomplish, and where your current process breaks down. From there, I identify the most practical solution, implement and test the workflow, and document the results so you can understand and maintain it. Whether you need a straightforward app connection, a more complex multi-system integration, or help troubleshooting an existing automation, I prioritize solutions that are reliable, maintainable, and aligned with your actual business requirements. I can help with projects ranging from a single workflow to larger integration initiatives involving multiple applications and complex data relationships. **If your systems aren't communicating the way they should, let's figure out why and build a solution that works.**