Joreen M.
IT Support | Microsoft 365 & Azure | Customer Experience
I’m an IT Support Specialist with 4+ years of experience helping businesses and individuals solve technical challenges, streamline operations, and deliver outstanding customer experiences. My background spans Microsoft 365 and Azure administration, remote device provisioning, troubleshooting, and user training — all with a strong focus on clarity and reliability. I combine technical expertise with a user‑first approach, ensuring every solution is practical, secure, and easy to understand. Whether supporting a single customer or a distributed team, I make technology seamless so you can stay productive and confident.
Earnings and projects
An estimate from an earlier read
Last 6 months: $4k
Billed in all: $28,610$29k
$1.3k in the last 6 months
Across 12 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 18% in Microsoft Office
Ranked by MRR among everyone on Upwork with the skill.
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- #125End User Technical Support418 freelancers · 🇰🇪 #2Top 30%🇰🇪#2 of 8
- #144Microsoft Windows784 freelancers · 🇰🇪 #2Top 18%🇰🇪#2 of 4
- #163Windows Server862 freelancers · 🇰🇪 #2Top 19%🇰🇪#2 of 5
- #219Microsoft 365 Copilot933 freelancers · 🇰🇪 #2Top 23%🇰🇪#2 of 18
- #228Microsoft Exchange Online984 freelancers · 🇰🇪 #2Top 23%🇰🇪#2 of 13
- #234IT Support978 freelancers · 🇰🇪 #4Top 24%🇰🇪#4 of 17