Keesu K.

I help businesses connect their CRM, sales processes and AI automations so enquiries get followed up, information reaches the right people and your team spends less time holding everything together. Someone’s checking a spreadsheet. Someone else thinks an automation handles it. The person who built that automation left six months ago. Lovely. HubSpot, GoHighLevel, Pipedrive, Zoho. I work across them. Let’s start with what your business needs to do. 🫠 ANY OF THIS SOUND FAMILIAR? • “We need more leads.” Possibly. But you’ve also got hundreds of old enquiries sitting in the CRM, no consistent follow-up and no clear idea why people stopped replying. You’ve already paid to acquire them. • “Our sales team won’t use the CRM.” They’re updating spreadsheets, digging through emails and keeping notes in their heads because that’s somehow easier. The system creates more admin than it saves. • “We have automations. I think.” Nobody’s entirely sure what triggers what anymore. A prospect books a call and still gets the “book a call” email. Someone changes a field and three other things break. Nobody wants to touch it. • “Can someone pull the numbers?” A surprisingly complicated request. Marketing has one answer. Sales has another. You end up piecing together a report manually, then wondering if it’s right. • “Why am I still the person holding all this together?” You’re reminding people to follow up, checking whether leads were assigned and passing information between teams. Too much depends on you remembering things. • “Surely these tools should talk to each other?” Your forms, calendars, CRM and delivery systems all hold a different piece of the story. Your team copies and pastes. Sometimes correctly. 🔧 WHAT I CAN FIX 📥 Lead routing and sales follow-up Get enquiries to the right person, create the next sales task, and build email, SMS and appointment reminder sequences around how your team actually sells. Including no-shows and prospects who aren’t ready yet. 🧩 CRM setup, workflows and migration Build pipelines and deal stages that reflect your sales process. Clean up contact data, untangle existing automations and make the CRM easier to use. That could mean HubSpot workflows, GoHighLevel automation, Pipedrive optimisation or a Zoho CRM setup. If the platform is the problem, I can plan the migration too. 🔌 CRM integrations and API automation Connect forms, landing pages, calendars, marketing tools and operational systems using Make, Zapier, n8n, webhooks or custom API integrations. Your team shouldn’t be the integration. ♻️ Lead nurture and database reactivation Give older enquiries a sensible route back into a conversation. “They didn’t buy immediately” shouldn’t be the end of your entire follow-up strategy. 📊 Sales reporting and conversion tracking See where leads come from, where they get stuck and what turns into sales. Answer everyday business questions without launching a small investigation. 🤖 AI, where it earns its place Summarise conversations, categorise enquiries and give your sales team useful context. If an AI workflow doesn’t make the process better, we don’t need to shoehorn it in. 🧠 A BIT ABOUT ME I’m Johnny. Before doing this, I worked in software engineering and business analysis at Deloitte Digital. Since then, I’ve worked across paid ads, lead generation, CRM and marketing automation. I’ve been on the side spending money to bring leads in. So I care quite a lot about what happens to them afterwards. That mix shapes how I approach a build. Who’s using this? What do they need to know? What happens if the prospect goes quiet? Who owns the next step? Will this still make sense when there are twice as many enquiries? 🤝 HOW WE’D WORK TOGETHER Show me what’s happening now and where it’s frustrating you. You don’t need to arrive with a perfect technical brief. Working out what needs building is part of the job. For a bigger project, we’ll usually start with a paid audit and roadmap. We map the process, identify the gaps and agree on priorities before getting stuck into implementation. We can scope a specific workflow directly. I work best with people who are open about what’s going wrong, happy to answer questions and willing to make decisions together. I’ll bring ideas, flag things that don’t make sense and take ownership of the agreed work. The goal is a business where leads get handled properly, your team knows what to do and you don’t have to personally chase every moving part. Send me a message with what you’re using and what’s driving you slightly mad. That’s usually a good place to start. PLATFORMS & TOOLS I WORK WITH CRM & marketing automation: HubSpot CRM • HubSpot Sales Hub • HubSpot Marketing Hub • GoHighLevel (GHL / HighLevel) • Pipedrive • Zoho CRM • ActiveCampaign Automation & integrations: n8n • Make (formerly Integromat) • Zapier • REST APIs • Webhooks • Custom API integrations AI & conversational automation: Claude (Anthropic) • ChatGPT (OpenAI) •