Jovelyn G.
Shopify VA | eCommerce Customer Support | D2C & Dropshipping Brands
🚨 Drowning in customer emails, orders, and daily Shopify tasks? Let me take them off your plate. With 3+ years of experience as a Shopify Virtual Assistant and eCommerce Customer Support Specialist, I’ve helped Shopify stores deliver ⭐⭐⭐⭐⭐ customer service while keeping daily operations organized. Here’s what I can handle: 🛒 Shopify Store & Order Management 💬 Email, Live Chat & Customer Support 📦 Order Fulfillment, Tracking & Logistics ↩️ Returns, Refunds & Exchanges 💳 Chargebacks & Customer Disputes 🤝 Supplier & 3PL Communication 🏷️ Product Listings & Inventory Management 📊 Data Entry & Google Sheets ⚙️ Dropshipping Operations & D2C operations Admin tasks&more.. Tools: Shopify | Gorgias | Re:amaze | Front | 17TRACK | Google Workspace | Slack | Trello | Asana | ChatGPT | DeepL | ParcelPanel | Yun Express | Zendesk | AutoDS | Dsers | Cj dropshipping 💬 Less inbox. Fewer headaches. More time to grow. Send me a message!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $24
Billed in all: $19,257$19k
$24 in the last 6 months
Across 3 contracts
Across 87 contracts
Earnings, last 30 days
Skill rankings: Top 46% in Logistics Management
Ranked by MRR among everyone on Upwork with the skill.
- #441Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #230Top 58%🇵🇭#230 of 376
- #559Supply Chain & Logistics1,161 freelancers · 🇵🇭 #127Top 48%🇵🇭#127 of 263
- #630Order Management1,128 freelancers · 🇵🇭 #305Top 56%🇵🇭#305 of 562
- #687Logistics Management1,496 freelancers · 🇵🇭 #197Top 46%🇵🇭#197 of 425
- #933Order Fulfillment1,928 freelancers · 🇵🇭 #609Top 48%🇵🇭#609 of 1,262
- #976Ecommerce Support1,624 freelancers · 🇵🇭 #450Top 60%🇵🇭#450 of 760
- #1,166Customer Care2,153 freelancers · 🇵🇭 #411Top 54%🇵🇭#411 of 730
- #1,273Dropshipping2,698 freelancers · 🇵🇭 #507Top 47%🇵🇭#507 of 1,022