Koreen G.

I am a customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. I'm the front line of support for clients and customers and helps ensure that customers are satisfied with products, services, and features. Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. To perform a customer service role, I have need to use my customer service skills. This skill set includes qualities like active listening, empathy, problem-solving and communication.