Hugo S.

Collections, Appointment setting, Virtual Assistant

- Recently I've been doing collections for a bond company. - Experience doing Cold and Warm Calling to USA. - Appointment setter. - Knowledge using different Scripts. - Customer treatment in English and Spanish as well. - I have worked with dialers such as: Readymode (XenCALL), Batchdialer, Mojo, and VICIdial. - Knowledge using CRMs like Nextiva, Keap Central Ring, and Hubspot. - Also I have worked as a Senior Admin Assistant by the UN System: doing data entry, email and agenda management, human resources, organizing staff's travels by booking accommodations and reservations needs, supply and logistics management.