Tobe A.

Customer Service

CUSTOMER EXPERIENCE EXECUTIVE TOP-RATED LEAD GENERATION SPECIALIST 🏆 SOCIAL MEDIA MANAGEMENT CRM MANAGEMENT EMAIL INBOX MANAGEMENT ABOUT ME A detail oriented and focused individual who has extensive knowledge of administrative procedure, systems and processes. I can easily execute secretarial and critical assignments of a complex and confidential nature. I possess a pleasant phone manner and professional demeanor that helps me maintain effective and good working relationships with teammates. With over years experience as a customer service professional, I am looking to broaden my knowledge of business management, sales and marketing while seeking opportunities to grow professionally with a company that offers a high-quality service or product and moves into progressively more responsible management positions. SKILLS • Attentiveness • Ability to communicate clearly • Ability to use positive language • Ability to read and quickly understand customers • Goal-oriented • Persuasion skills • Tenacity • Empathy • Closing Skills • Management Skills: Stress Management - For relief from the stress of work & life. Time Management EXPERTISES: ✔️ Shopify, Etsy, Ebay, Amazon Product Listings ✔️ Dropshipping - ShopMaster Platform ✔️ Product Research, Product Entry, Product SEO ✔️ Data Entry, Data Collection, Data Extraction ✔️ Web Research, Market Research, Internet Research ✔️ Email List Building, Email Finding, Email Validate, Email Research ✔️ Blog posting, Blog Management ✔️ Basic Graphics Design, Basic Video Editing ✔️ LinkedIn, Facebook, Instagram Lead Generation ✔️ LinkedIn Network Grow, LinkedIn Post, Manage Comments, Manage Inbox ✔️ Facebook Network Grow, Facebook Post, Manage Comments, Manage Inbox ✔️ Manage and Grow FB Groups, FB Pages ✔️ Instagram Growth, Instagram Posting, Instagram Sales ✔️ Manage and Grow LinkedIn Groups, LinkedIn Pages ✔️ Social Media Calendar Management, Post Scheduling, Post Creation ✔️ Rockstar Virtual Assistant, Long Term VA, Admin Support ✔️ CRM Management, CRM Data Input ✔️ Email Management, Inbox Management ✔️ Online Software/Apps - Manage Clients Account ✔️ PDF to Word, PDF to Excel, PDF to PowerPoint ✔️ PDF Design and Creation ✔️ Youtube Channel Creation, Management, Youtube Growth, Video Upload ✔️ Youtube Keyword Research, Youtube SEO, Increase Subscriber My favorite Tools & Apps: ✔️ CRMs: MindBody, Zendesk, Salesforce, Hubspot, Amazon Web Services ✔️ Project Management: Monday.com, ClickUp, Trello, Jira, HubStaff, Time Doctor ✔️ Microsoft: Office 365, Excel, Word, Outlook, PowerPoint - Presentation ✔️ Google: Docs, Sheets, Slides, Forms, Drive, Sites, Calendar ✔️ Google Analytics, Adsense, Tag Manager, Publisher Center ✔️ Graphics: Adobe Photoshop, Canva ✔️ Remote Support: TeamViewer, AnyDesk ✔️ Email Campaign: ActiveCampaign, Mailchimp, SendFox ✔️ Social Media: Octopus, Linvo, Publer, MeetEdgar ✔️ Transcribe: Rev, ClipScribe ✔️ SurveyMonkey, JibJab, Xero and so on