Mariel A.
Customer Service
I am a graduate of Bachelor of arts in Mass Communication. I've worked with BPO companies that handles technical support roles. I assist customers with their internet/cable TV over the phone. I Also do outbound calling whenever needed. B2B is part of my skill as well, multi-tasking all throughout the day to make sure that resolution is provided to the customer. I am conversational when it comes to my customers and I make sure that they will be heard and listened whenever they open up to me as a support for them. I am a hard worker and I do not take jobs for granted. In my five years of work experience, I was able to develop my skills all through out. I love challenges and learning new things as well as they will help me grow in this career that I've chose.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.2k
Billed in all: $81,046$81k
$6.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 15% in CRM Software
Ranked by MRR among everyone on Upwork with the skill.
- #251Inbound Inquiry1,295 freelancers · 🇵🇭 #147Top 19%🇵🇭#147 of 784
- #363Communication Etiquette1,807 freelancers · 🇵🇭 #205Top 20%🇵🇭#205 of 1,003
- #430Product Knowledge2,128 freelancers · 🇵🇭 #272Top 20%🇵🇭#272 of 1,267
- #986Cold Calling6,565 freelancers · 🇵🇭 #487Top 15%🇵🇭#487 of 3,198
- #1,243CRM Software8,314 freelancers · 🇵🇭 #292Top 15%🇵🇭#292 of 1,776
- #2,116Technical Support11,267 freelancers · 🇵🇭 #1,200Top 19%🇵🇭#1,200 of 6,366
- #2,152Online Chat Support11,528 freelancers · 🇵🇭 #1,343Top 19%🇵🇭#1,343 of 6,897
- #2,704Email Support14,954 freelancers · 🇵🇭 #1,683Top 18%🇵🇭#1,683 of 8,734