Merlie Grace Z.
Inside Sales Agent/ B2B Business Development Manager/ Cold Caller
With 10 years of experience serving the US market, I bring a decade of communication expertise to every call. My career is built on a foundation of 6 years as a Customer Service Specialist in the telecommunications industry and 6 years of high-volume cold calling and lead management across Real Estate, Mortgage Insurance, Home and Auto Insurance, Final Expense, Roofing and Home Improvement Services. For the past 3 years, I have sharpened my focus exclusively on the Real Estate and Roofing sectors. I specialize in helping investors, realtors, and contractors generate more listings, manage dispositions, and turn complex leads into warm appointments I don't just "dial"—I understand the nuances of the industry. I am a hardworking, challenge-oriented professional who understands that in cold calling, persistence and empathy are the keys to conversion. *Expertise at a Glance: Diverse Lead Management: Proven track record of navigating high-stakes lists, including Expired Listings, FSBO (For Sale By Owner), Off-Market properties, Pre-Foreclosures, and Tax Delinquencies. Inside Sales (ISA): Helping Real Estate Agents generate more listings, managing dispositions, and coordinating Open House invitations to ensure maximum exposure. Appointment Setting: Consistently filling calendars for Real Estate, Mortgage, Roofing, Home improvement, and Insurance professionals. Creative Solutions: Skilled in discussing high-level strategies such as Wholesale, Fix & Flip, Buy and Hold, and Landlording. With experience in pitching Seller Financing and Lease Purchase Agreements. I don't just find leads; I build the rapport necessary to scale your portfolio. Let’s turn your database into a deal-making machine. Best regards, Grace
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.4k
Billed in all: $60,050$60k
$583 in the last 6 months
Across 12 contracts
Across 54 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Lead Generation
Ranked by MRR among everyone on Upwork with the skill.
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