Joana Marie C.

Experienced Recruiter in the IT, Offshore Staffing, and Business Process Outsourcing Industries. Skilled in sourcing and recruiting for Corporate Support, Customer Service, Digital Marketing, Web Development, Accounting and Finance roles locally and internationally. I cater clients abroad such as in Australia, United States, New Zealand, and United Kingdom. 🔹 Recruitment and Talent Acquisition: From high-level positions to entry-level roles, I possess the expertise to handle the end-to-end recruitment process. This includes sourcing, screening, and interviewing candidates. I am skilled at identifying top talent and ensuring a smooth recruitment experience for both clients and candidates. 🔹 Clerical Works | Admin Management | Scheduling/Calendar | Travel Management: I am well-versed in various clerical tasks and administrative duties. Whether it's managing documents, organizing schedules, or coordinating travel arrangements, I can handle these responsibilities with precision and efficiency. 🔹 Customer Success/Support: I have a strong background in customer success and support, ensuring customer satisfaction and building positive relationships. I am committed to providing excellent service and addressing any inquiries or concerns promptly and professionally. 🔹 Data Entry and Transcription: Accurate data entry and fast typing skills are my forte. With an average typing speed of 49 words per minute and a keen eye for detail, I can handle data entry tasks efficiently and effectively, minimizing errors and delivering accurate results. 💡 Additional Skills and Knowledge: ✔ CRM Platforms: HubSpot, Zendesk: I am proficient in utilizing CRM platforms to streamline customer interactions, track progress, and enhance customer relationships. ✔ Jira, Monday.com: I also have a strong knowledge of project management tools as these platforms play a crucial role in planning, organizing, and tracking project progress. ✔ Slack and Teams: I am experienced in using Slack as a communication and collaboration tool, facilitating efficient team communication and project management. ✔ Video/Photo Editing, Canva & Adobe Photoshop: I have skills in video and photo editing using tools such as Canva and Adobe Photoshop, enabling me to create visually appealing content. ✔ Microsoft Office Applications: I am proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and more, allowing me to handle various office-related tasks efficiently. ✔ Social Media Platforms: I have a strong understanding of social media platforms such as LinkedIn, Indeed, Jobstreet, Facebook, and Instagram. I can leverage these platforms to enhance recruitment efforts, promote brands, and engage with audiences effectively. ✔ Payroll, Compensation & Benefits: I possess knowledge and experience in managing payroll processes, compensation, and benefits, ensuring accurate and timely payment for employees. ✔ Establishing Company Policies | Job Descriptions & Job Contract Making | Performance Appraisals: I am skilled in developing company policies, creating comprehensive job descriptions and contracts, and conducting performance appraisals to ensure organizational efficiency and employee satisfaction. ✔ Assessment of Psychological Tests: I have experience in administering and assessing psychological tests to evaluate candidates' suitability for specific roles and identify their strengths and areas for development. 🌟 Why Choose Me? ⚡️ Team Player: I thrive in collaborative environments and believe in the power of teamwork to achieve exceptional results. ⚡️ Motivated and Passionate: I am highly motivated and passionate about delivering outstanding service and exceeding client expectations. ⚡️ Committed to Excellence: I am dedicated to providing commendable service and delivering outputs that meet or exceed your requirements. ⚡️ Highly Adaptable and Flexible: I embrace change and adapt quickly to new situations, ensuring seamless workflow and successful project completion. ⚡️ Independent Worker: With a strong sense of responsibility and self-motivation, I can work efficiently without constant supervision. ⚡️ Innovative Problem Solver: I possess creative thinking skills and strive to find unique solutions to challenges, bringing fresh perspectives to the table. ⚡️ Eager to Learn: I have a growth mindset and actively seek opportunities to expand my knowledge and skills, ensuring that I stay up-to-date with the latest industry trends and best practices.