Michelle Lyka C.

Customer Service Collections Specialist

• Knowledgeable in bank collection policies, procedures and ensure compliance on all bank regulations • Can maintain professionalism with customers that are hard to deal with • Can work efficiently in a team driven environment but still effectively finish individual task given • Can follow through and meet deadlines on a given task • Ability to multi task in a fast paced environment • Proficient in basic computer applications such as Microsoft Office soft wares • Customer –service oriented, knowledgeable in operations and retail management