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Michelle Lyka C.

Michelle Lyka C.

Customer Service Collections Specialist

• Knowledgeable in bank collection policies, procedures and ensure compliance on all bank regulations • Can maintain professionalism with customers that are hard to deal with • Can work efficiently in a team driven environment but still effectively finish individual task given • Can follow through and meet deadlines on a given task • Ability to multi task in a fast paced environment • Proficient in basic computer applications such as Microsoft Office soft wares • Customer –service oriented, knowledgeable in operations and retail management

🇵🇭Angeles City, Philippines$10/hr70% JSSSince Aug 2021

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,251 / 412k
🇵🇭Country#5,839 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $8.1k

World#30,768 / 412k
🇵🇭Country#5,063 / 56.3k
Total earnings
$40k

Billed in all: $44k

World#89,996 / 412k
🇵🇭Country#14,467 / 56.3k
Per project
$40k

$8.1k in the last 6 months

World#1,523 / 412k
🇵🇭Country#160 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$43.6k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$42k$43k$44kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Customer Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Collections Framework60 freelancers · 🇵🇭 #8Top 23%
  2. #1,927Email Support14,954 freelancers · 🇵🇭 #1,163Top 13%
  3. #2,509Customer Support20,101 freelancers · 🇵🇭 #1,231Top 12%