Christian Matthew G.

Hi I’m Christian, a experienced customer support and technical expert at T-Mobile (2020-2021), During my time at T-Mobile, I honed my skills in customer support and technical troubleshooting, ensuring prompt and effective solutions for diverse customer issues. My experience equipped me with a deep understanding of customer needs and effective communication strategies. Transitioning to HolyMess Repairs (Upwork) from 2021-2025, I took on the role of a B2B sales recruiter, demonstrating leadership by managing teams effectively. My responsibilities included assessing subcontractors’ insurances, licenses, and qualifications, responding to emails promptly with accurate information, conducting outbound and inbound calls, performing data entry tasks, generating leads, and adeptly handling the legal aspects of the company. 🔥 🔥 here’s what I can do 🌈🔥🔥 💪 Email Support 💪Phone Support 💪Chat Support 💪Excellent Customer Service 💪Answer Email Enquiries 💪Bookkeeping 💪Budget Management 💪Recruiting and Hiring Talent 💪Quality Assurance 🔥🔥I have experienced with the following: 🔥🔥 👉Salesforce 👉Crm 👉Googlesheet 👉Microsoft Word 👉Google Drive 👉Gmail 👉Skype 👉Zoom 👉Slack 👉ChatGPT 👉Data Entry 👉Aroflo 👉Odoo 👉 𝙎𝙆𝙄𝙇𝙇𝙎 👈 💸 𝙎𝙩𝙧𝙤𝙣𝙜 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣: I possess excellent verbal and written communication skills, allowing me to effectively convey information and empathize with customers. I can adapt my communication style to suit different customer needs and preferences. 💸 𝙋𝙧𝙤𝙗𝙡𝙚𝙢 𝙎𝙤𝙡𝙫𝙞𝙣𝙜: I am resourceful in finding information or engaging the right team members to resolve complex issues. I have a knack for analyzing problems, identifying root causes, and devising creative solutions. 💸 𝙀𝙢𝙥𝙖𝙩𝙝𝙮 𝙖𝙣𝙙 𝙋𝙖𝙩𝙞𝙚𝙣𝙘𝙚: I understand the importance of empathy and patience when dealing with customers. I have sharpened these qualities to provide exceptional support and to ensure customers feel valued and understood. 💸𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜 𝙖𝙣𝙙 𝙏𝙞𝙢𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: With years of experience in a fast-paced customer service environment, I am adept at handling multiple tasks simultaneously while maintaining attention to detail and meeting deadlines. 💸𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙋𝙧𝙤𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮: I am comfortable working with various customer support software, CRM systems, and other tools to provide efficient and accurate support. I quickly adapt to new technologies and processes.