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Carolina L.
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Carolina L.

E-commerce Operations & Customer Support | Customer Service Analyst

Customer Service Analyst with experience in remote support and incident management in digital environments. I am motivated by guiding users throughout the entire process, providing agile and high-quality solutions, and contributing to the continuous improvement of both customer experience and internal documentation. I stand out for clear communication, adaptability to management systems, collaborative work, and advanced handling of digital and office tools. Intermediate-advanced English (B2 certified).

🇦🇷Cordoba, Argentina$7/hr100% JSS5.00 (2)Since Aug 2021
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Earnings and projects

MRR
$618

Last 6 months ÷ 6

World#69,080 / 412k
🇦🇷Country#782 / 4,639
Revenue, last 30 days
$353

Last 6 months: $3.7k

World#71,039 / 412k
🇦🇷Country#847 / 4,639
Total earnings
$14k

Billed in all: $14k

World#169,426 / 412k
🇦🇷Country#1,819 / 4,639
Per project
$4.6k

$3.7k in the last 6 months

World#37,490 / 412k
🇦🇷Country#426 / 4,639
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇦🇷Country#1,409 / 4,639
Projects in all
3

Across 5 contracts

40% fixed60% hourly
World#304,142 / 412k
🇦🇷Country#3,095 / 4,639

Earnings, last 30 days

$14.4k+$353 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14.0k$14.2k$14.4k$14.6kOct 9Oct 24Nov 8

Skill rankings: Top 10% in Scriptwriting

Ranked by MRR among everyone on Upwork with the skill.

  1. #98UX Writing730 freelancers · 🇦🇷 #7Top 13%
  2. #344Scriptwriting3,377 freelancers · 🇦🇷 #9Top 10%
  3. #868User Experience Design5,749 freelancers · 🇦🇷 #15Top 15%
  4. #1,107ChatGPT5,588 freelancers · 🇦🇷 #15Top 20%
  5. #1,759Proofreading14,990 freelancers · 🇦🇷 #30Top 12%
  6. #2,418Artificial Intelligence10,593 freelancers · 🇦🇷 #19Top 23%
  7. #2,808Content Writing23,843 freelancers · 🇦🇷 #26Top 12%