Saireen Mae E.

Customer Service Associate with Administrative Support Background Hello, Thank you for checking out my profile, I have worked for almost 10 years in both corporate and as a freelancer. I am well experienced in administrative works and in giving outstanding customer service. Here is a quick overview of my skills and strengths. 1. I am knowledgeable in: cash handling/ management sending money domestic and international transaction caters bills payment / credit cards payments foreign exchange airline ticketing services processes loans customer service relation preparing reports and cash turn-over inventory of branch' supplies 2. With experience also as VA Customer Service Representative- Technical Support, works include: Handling tickets and resolving them in a timely manner. Handling merchant's inquiries on their POS, after sales and whenever they are having issues technically. Order processing/Tracking Using quickbooks online-invoicing Forte Email,Chat and Phone support Order Fulfillment CRM It is always and has been my ultimate goal as an employee to exceed the expectation of my employer as well as my customers. Thank you.