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Manuel S.
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Manuel S.

Admin Support, Customer Service, Human Resources, and Tech Support

I bring over 20 years of experience in business management, offering a comprehensive and well-rounded skill set in administrative support, customer service, and technical support. Throughout my career, I have developed a strong ability to streamline operations, manage day-to-day business functions, and ensure that organizational processes run efficiently and effectively. I am highly proficient in handling administrative tasks such as scheduling, data management, documentation, and communication coordination, all while maintaining a high level of accuracy and attention to detail. In customer service, I excel at delivering professional, timely, and solution-oriented support across multiple channels, consistently enhancing client satisfaction and building long-term relationships. Additionally, I possess extensive technical support experience, allowing me to troubleshoot issues, guide users through solutions, and adapt quickly to new systems and tools. My combination of leadership, problem-solving abilities, and technical knowledge enables me to contribute value in fast-paced, dynamic environments while maintaining a strong commitment to quality and results.

🇺🇸San Diego, United States$20/hr100% JSS4.96 (13)Since Aug 2021

Earnings and projects

MRR
$4.5k

Last 6 months ÷ 6

World#6,426 / 412k
🇺🇸Country#2,079 / 62.1k
Revenue, last 30 days
$7k

Last 6 months: $27k

World#3,026 / 412k
🇺🇸Country#1,173 / 62.1k
Total earnings
$216k

Billed in all: $230k

World#13,598 / 412k
🇺🇸Country#3,388 / 62.1k
Per project
$9.8k

$9.1k in the last 6 months

World#16,321 / 412k
🇺🇸Country#2,749 / 62.1k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
22

Across 32 contracts

0% fixed100% hourly
World#124,452 / 412k
🇺🇸Country#18,137 / 62.1k

Earnings, last 30 days

$230k+$7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$220k$225k$230k$235kOct 8Oct 23Nov 7

Skill rankings: Top 0.44% in Google Docs

Top 1% in 9 of 9 skills, ranked by MRR among everyone on Upwork with the skill.

  1. 3Purchase Orders551 freelancers · 🇺🇸 #2Top 0.54%
  2. #35Google Docs8,007 freelancers · 🇺🇸 #14Top 0.44%
  3. #37Scheduling6,335 freelancers · 🇺🇸 #22Top 0.58%
  4. #59Microsoft Word12,572 freelancers · 🇺🇸 #36Top 0.47%
  5. #67Online Chat Support11,527 freelancers · 🇺🇸 #15Top 0.58%
  6. #69Email Support14,954 freelancers · 🇺🇸 #12Top 0.46%
  7. #69Communications7,670 freelancers · 🇺🇸 #28Top 0.90%
  8. #120Customer Support20,101 freelancers · 🇺🇸 #34Top 0.60%