Manuel S.
Admin Support, Customer Service, Human Resources, and Tech Support
I bring over 20 years of experience in business management, offering a comprehensive and well-rounded skill set in administrative support, customer service, and technical support. Throughout my career, I have developed a strong ability to streamline operations, manage day-to-day business functions, and ensure that organizational processes run efficiently and effectively. I am highly proficient in handling administrative tasks such as scheduling, data management, documentation, and communication coordination, all while maintaining a high level of accuracy and attention to detail. In customer service, I excel at delivering professional, timely, and solution-oriented support across multiple channels, consistently enhancing client satisfaction and building long-term relationships. Additionally, I possess extensive technical support experience, allowing me to troubleshoot issues, guide users through solutions, and adapt quickly to new systems and tools. My combination of leadership, problem-solving abilities, and technical knowledge enables me to contribute value in fast-paced, dynamic environments while maintaining a strong commitment to quality and results.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $27k
Billed in all: $230,368$230k
$9.1k in the last 6 months
Across 32 contracts
Earnings, last 30 days
Skill rankings: Top 0.44% in Google Docs
Top 1% in 9 of 9 skills, ranked by MRR among everyone on Upwork with the skill.
- Purchase Orders551 freelancers · 🇺🇸 #2Top 0.54%🇺🇸#2 of 52
- #35Google Docs8,007 freelancers · 🇺🇸 #14Top 0.44%🇺🇸#14 of 1,077
- #37Scheduling6,335 freelancers · 🇺🇸 #22Top 0.58%🇺🇸#22 of 976
- #59Microsoft Word12,572 freelancers · 🇺🇸 #36Top 0.47%🇺🇸#36 of 2,295
- #67Online Chat Support11,527 freelancers · 🇺🇸 #15Top 0.58%🇺🇸#15 of 359
- #69Email Support14,954 freelancers · 🇺🇸 #12Top 0.46%🇺🇸#12 of 563
- #69Communications7,670 freelancers · 🇺🇸 #28Top 0.90%🇺🇸#28 of 1,258
- #120Customer Support20,101 freelancers · 🇺🇸 #34Top 0.60%🇺🇸#34 of 1,023