Carolina R.

Need someone you can trust to make sure your virtual event runs smoothly from start to finish? 🎥💻 I help organizations, trainers, educators, coaches, and businesses deliver professional and stress-free virtual events, webinars, and online training sessions. With several years of experience as a Virtual Event Producer and Technical Host, I support both the technical side of the event and the people participating in it — making sure speakers are ready, participants can connect successfully, and the event stays on track. What I can help you with: 🎥 VIRTUAL EVENT PRODUCTION * Live virtual event technical hosting and production * Speaker and presenter onboarding * Pre-event technical checks * Camera, microphone, screen-sharing and connectivity troubleshooting * Managing speakers and participants during live sessions * Breakout room management * Polls, chat, reactions and participant engagement * Timekeeping and session reminders * Managing recordings and event settings * Supporting facilitators and presenters throughout the event PLATFORMS I WORK WITH: * Zoom Meetings & Webinars * Adobe Connect * Microsoft Teams * GlobalMeet * Streamyard TECHNICAL SUPPORT I provide calm, step-by-step support when participants or presenters experience issues such as: * Microphone or camera problems * Audio feedback or echo * Screen-sharing issues * Connectivity and network problems * Browser or platform access issues * Breakout room problems * Participant permissions * Recording and webinar settings * Login and joining difficulties I am comfortable working behind the scenes while also communicating directly with participants and presenters when needed. VIRTUAL ASSISTANT & CUSTOMER SUPPORT I can also support your day-to-day operations with tasks such as: * Customer support * Email and participant communication * Course and community support * Administrative tasks * SOPs and process documentation * Online research * Data organization * Scheduling and event coordination WHAT YOU CAN EXPECT FROM ME I understand that during a live event, small technical problems can quickly become big distractions. My approach is to stay calm, pay attention to the details, communicate clearly, and solve problems quickly so the presenter can focus on delivering the content. Whether you need someone to manage the technical side of a 3-hour training session, support your speakers before a webinar, troubleshoot participant issues, or provide ongoing virtual assistance, I'm happy to help. Let's make your next virtual event run smoothly. 🚀