Nona Mae T.

Hi! I'm Nona, a reliable and versatile Virtual Assistant & Administrative Support Specialist with over 10 years of experience helping teams and businesses stay organized, responsive, and efficient. I specialize in streamlining operations, managing calendars and inboxes, handling customer inquiries, and supporting billing and subscription workflows—including Microsoft Office services. With a calm demeanor and quick problem-solving skills, I turn busy days into smooth ones. 🔹 Here’s what I bring to your business: - 📅 Calendar, email, and task management with precision - 🧾 Subscription billing dispute resolution and invoicing using Xero - 💬 Warm, empathetic customer and client communication - 🧠 Strong multitasking and time management skills - 💬Healthcare Admin & Patient Support - 💬Class Scheduling & Website Coordination - 🛠️ Tools I use: Microsoft Office Suite, Google Workspace, Canva, Xero, Stripe, LearnWorlds, CRM systems Whether you're in healthcare, real estate, insurance, or coaching—I quickly adapt to your industry and deliver high-quality support with a personal touch. I’m here to lighten your workload so you can focus on growth. Notable Highlights - 85 WPM typing speed - Team Leader for 4+ years at Concentrix & Asurion (50+ direct reports) - Experience in healthcare, real estate, insurance & coaching industries - Passionate about client satisfaction, ethical fashion & community building Let’s make your day easier, together!