Mina michel tawfik a.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

As a highly skilled and experienced system administrator and data engineer with over 18 years of IT expertise, I possess a diverse range of skills and knowledge that make me a valuable asset to any organization. My experience includes extensive knowledge of macOS and Windows environments, as well as expertise in integrating macOS devices with Microsoft 365 and G Suite. Additionally, I have a strong understanding of cloud-based services, including Azure and AWS, as well as SaaS and PaaS solutions. One of my notable accomplishments includes successfully implementing macOS and iOS device management solutions for organizations, which required a deep understanding of Apple-related technologies such as Apple Business Manager, Apple Configurator, and JAMF Pro. I have also designed and implemented disaster recovery solutions for cloud-based services, demonstrating my ability to manage complex IT environments and provide critical infrastructure support. In my role as a system administrator, I have extensive experience managing and supporting Mac and Windows devices, including software installation, system configuration, troubleshooting, and AV updates and patching. I also have expertise in network technologies such as VPN, DNS, email security (DKIM and SPF), and Active Directory networking, as well as hardware and server installation, including domain management expertise with Server 2019 and 2022. Beyond infrastructure, I bring deep expertise in modern data and AI platforms. I am proficient in Databricks for large-scale data engineering, analytics, and lakehouse architecture — enabling organizations to unify their data pipelines and derive actionable insights at scale. I work extensively with Microsoft Copilot to enhance productivity workflows and automate repetitive tasks across the Microsoft 365 ecosystem. I am also experienced with Claude Code for AI-assisted development and automation, and Cowork for streamlining collaborative desktop task management and file workflows. My data expertise extends to data cataloguing and data quality tooling, where I help organizations establish governance frameworks, improve data discoverability, and maintain high standards of accuracy and consistency across their data assets. Whether implementing metadata management solutions, profiling datasets, or enforcing quality rules across pipelines, I bring a structured and thorough approach to ensuring data integrity from ingestion to consumption. I am a certified graduate of the Amplify: Gen AI Fluency for All Technologists program by Udacity (part of Accenture), awarded April 16, 2026 — a verified program covering Generative AI concepts, Large Language Models, prompt engineering, image generation tools, and production deployment of AI systems. This certification complements my hands-on experience with AI tools and reflects my commitment to staying at the forefront of emerging technologies. I possess excellent communication skills, which allow me to provide clear and pleasant support to end-users and effectively collaborate with cross-functional teams. My ability to translate complex technical concepts into plain language has been instrumental in driving successful IT and data projects, ensuring stakeholder alignment and optimal system performance. Overall, my broad skillset — spanning systems administration, cloud infrastructure, Apple device management, AI productivity tools, modern data engineering, and verified Generative AI expertise — makes me a highly capable professional, ready to manage complex environments and deliver critical infrastructure and data solutions to organizations of any size.