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Julio E.

Julio E.

Customer Service | Auditing, Brand Marketing | Management | Qc

I am an individual, with experience on program management as well as team leader with emphasis on client satisfaction, SLA metrics and costumer service. - Proficient on MDF ( Marketing develop funds - Experience on Pro negative road block problems resolution. ( the ability to anticipates and predict problems, based on partner behavior and program developmental needs)

🇲🇽Mexico City, Mexico$25/hr80% JSSSince Sep 2021

Earnings and projects

MRR
$4k

Last 6 months ÷ 6

World#8,006 / 412k
🇲🇽Country#71 / 3,563
Revenue, last 30 days
$4k

Last 6 months: $24k

World#8,088 / 412k
🇲🇽Country#80 / 3,563
Total earnings
$228k

Billed in all: $245k

World#12,446 / 412k
🇲🇽Country#97 / 3,563
Per project
$228k

$24k in the last 6 months

World#18 / 412k
🇲🇽Country#2 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇲🇽Country#955 / 3,563
Projects in all
1

Across 7 contracts

0% fixed100% hourly
World#360,671 / 412k
🇲🇽Country#2,774 / 3,563

Earnings, last 30 days

$245k+$4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$240.0k$242.5k$245.0kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 11

Rarest: top 0.86% in Customer Service, of 37,167. Ranked by MRR among everyone on Upwork with the skill.

  1. 1ServiceChannel4 freelancers · 🇲🇽 #1Top 25%
  2. #5Supervision392 freelancers · 🇲🇽 #1Top 1%
  3. #11Problem Solving1,247 freelancers · 🇲🇽 #1Top 0.88%
  4. #11Training Presentation468 freelancers · 🇲🇽 #1Top 2%
  5. #16Problem Resolution837 freelancers · 🇲🇽 #2Top 2%
  6. #29Process Documentation883 freelancers · 🇲🇽 #1Top 3%
  7. #37Financial Audit995 freelancers · 🇲🇽 #1Top 4%
  8. #44Human Resource Management2,062 freelancers · 🇲🇽 #1Top 2%