Rachelle- Ann J.
Admin Support
As an accomplished Virtual Assistant with over eight years of experience in the insurance and financial services industry, I am passionate about building lasting client relationships and driving exceptional results. Allow me to share some key highlights from my track record: Effective Client Support: Successfully managed and supported multiple agents and clients across diverse markets and platforms. Exceeded expectations by consistently delivering high-quality results and fostering long-term relationships. Core Competencies: Leadership and Training Development: Designed and facilitated customized training programs and modules for agents and teams, ensuring continuous improvement. Appointment Setting: Proactively scheduled consultations between sales staff and prospective clients, ensuring crucial meetings were booked for the sales team. Lead Generation and Digital Marketing: Created and executed effective campaigns that generated leads, increased brand awareness, and drove revenue growth. Event Planning: Coordinated meet-and-greet sessions, ensuring client satisfaction and meaningful interactions. Client-Centric Approach: Monitored clients’ progress, promptly addressed their requests, and skillfully handled any complaints. Actively sought feedback to enhance service quality. Ensured a seamless experience for clients—from pre-launch preparation to post-launch follow-up. I am committed to achieving exceptional results and contributing to the success of both clients and the organization. If you seek a dedicated Account Manager who thrives on building strong partnerships, I would welcome the opportunity to discuss how my skills align with your needs.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.9k
Billed in all: $58,296$58k
$7.9k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #81Customer Service Training470 freelancers · 🇵🇭 #37Top 17%🇵🇭#37 of 181
- #152Transaction Data Entry1,625 freelancers · 🇵🇭 #76Top 9%🇵🇭#76 of 737
- #595Google Workspace6,041 freelancers · 🇵🇭 #234Top 10%🇵🇭#234 of 2,187
- #596Executive Support5,288 freelancers · 🇵🇭 #240Top 11%🇵🇭#240 of 2,127
- #1,661Email Communication14,123 freelancers · 🇵🇭 #922Top 12%🇵🇭#922 of 6,862
- #2,578Customer Support20,101 freelancers · 🇵🇭 #1,280Top 13%🇵🇭#1,280 of 9,123
- #2,609Virtual Assistance29,113 freelancers · 🇵🇭 #1,012Top 9%🇵🇭#1,012 of 9,892
- #4,478Data Entry53,630 freelancers · 🇵🇭 #2,189Top 8%🇵🇭#2,189 of 21,670