Oresanya T.

Project & Operations Manager | CBAP, PMP | Process, SOPs & Systems

I once took a process that required 3–7 days and redesigned it to run in under 2 hours. Not by working faster. By fixing the process. I’m a PMP and CBAP-certified Project & Operations Manager who helps growing businesses turn operational bottlenecks, scattered workflows, and inconsistent execution into systems their teams can actually run. If projects constantly need your intervention, deliverables keep slipping, or your team relies on you to know what happens next, the problem usually isn’t the people. It’s the system behind the work. Over the past 5+ years, I’ve managed projects and operations across 10+ industries, working with founders, agencies, technical teams, and multi-million-dollar organizations. Some of the results: → Reduced a 3–7 day operational process to under 2 hours through process redesign. → Led an 8-person cross-functional team across 4 simultaneous projects and delivered all four on schedule. → Improved operational efficiency by 20%, reduced support tickets by 25%, and accelerated delivery by 18%. → Delivered a £90,000 project within 12 weeks, on time and within budget. → Built processes and documentation that increased first-time approvals to 90% and reduced rework by 30%. HOW I CAN HELP Project & Program Management I take ownership of execution from planning through delivery: scope, timelines, resources, stakeholders, risks, dependencies, reporting, and accountability. Tools: ClickUp, Monday, Asana, Jira, Linear, Trello Operations & Process Improvement I audit how work actually moves through your business, identify bottlenecks and unnecessary manual steps, and redesign the process for better speed, visibility, and accountability. SOPs & Operational Systems I turn knowledge that currently lives in your head or across scattered messages into documented processes, workflows, ownership structures, and SOPs your team can execute consistently. Technical & Business Analysis I translate business needs into clear requirements and executable plans, bridging the gap between founders, stakeholders, and technical teams from discovery through implementation and UAT. Workflow & CRM Automation I design workflows, pipelines, and automations that reduce repetitive work and make your existing systems work together more effectively. Tools include GoHighLevel, Zapier, Make, n8n, and more. HOW I WORK I don't come in and immediately add another tool or complicated process. First, I understand what you're trying to achieve, how the work currently gets done, and where execution is breaking down. Then I simplify it. I design the process, establish ownership and accountability, implement the right system, document it, and make sure your team can actually use it. The goal isn't to make you dependent on me. It's to build an operation that doesn't depend on you. WHAT CLIENTS SAY ★★★★★ “Temi delivered a well-organized operating plan and communicated in a clear, steady way throughout. I appreciated her structured thinking, focus on reducing rework, and ability to translate requirements into a practical approach.” ★★★★★ “Oresanya is an amazing person to work with! She does great work, on time.” ★★★★★ “She's the best freelancer I've ever worked with.” If your projects are getting harder to manage as the business grows, your team needs more structure, or you're spending too much time keeping operations together yourself, let's talk. Tell me what's slowing things down, and I'll show you where I'd start. Project Management | Operations Management | Technical Project Management | Business Analysis | Process Improvement | SOP Development | Workflow Automation | Agile & Scrum | Stakeholder Management | CRM Automation | GoHighLevel | ClickUp | Asana | Jira | Zapier | Make | n8n