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Princess Charmaine S.

Princess Charmaine S.

Customer Support Virtual Assistant

Hi! I’m Princess Charmaine, a reliable and detail-oriented Customer Support Virtual Assistant with hands-on experience in chat support, email support, and medical claims follow-up. I help businesses provide clear, polite, and professional customer communication while keeping records accurate and organized. I have experience responding to customer inquiries, assisting with order-related issues, and maintaining documentation using CRM and productivity tools. I’m comfortable working in fast-paced environments and always follow company guidelines to ensure consistency and quality. While I am continuously growing my skills, I take pride in being dependable, quick to learn, and easy to work with. What I can help you with: *Chat & Email Customer Support *Order Tracking & Customer Inquiries *Data Entry & Data Management *CRM Updates (Salesforce) *Administrative Support *Medical Claims Follow-Up (Basic, HIPAA-compliant) What I can help you with: *Chat & Email Customer Support *Order Tracking & Customer Inquiries *Data Entry & Data Management *CRM Updates (Salesforce) *Administrative Support *Medical Claims Follow-Up (Basic, HIPAA-compliant) If you’re looking for a dedicated entry-level VA who communicates clearly and treats your customers with care, I’d be happy to support your business. 📩 Let’s work together!

🇵🇭Ormoc, Philippines$4/hr90% JSS5.00 (1)Since Sep 2021

Earnings and projects

MRR
$38

Last 6 months ÷ 6

World#155,704 / 412k
🇵🇭Country#24,199 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $231

Total earnings
$2.6k

Billed in all: $2.6k

World#312,367 / 412k
🇵🇭Country#46,642 / 56.3k
Per project
$1.3k

$231 in the last 6 months

World#106,036 / 412k
🇵🇭Country#20,327 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$2.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,550$2,600$2,650$2,700Oct 9Oct 24Nov 8

Skill rankings: Top 41% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #882Order Fulfillment1,928 freelancers · 🇵🇭 #585Top 46%
  2. #1,302Order Tracking2,668 freelancers · 🇵🇭 #866Top 49%
  3. #6,624Email Support14,954 freelancers · 🇵🇭 #3,871Top 44%
  4. #8,806Customer Support20,101 freelancers · 🇵🇭 #3,997Top 44%
  5. #22,256Data Entry53,630 freelancers · 🇵🇭 #9,418Top 41%