Princess Charmaine S.
Customer Support Virtual Assistant
Hi! I’m Princess Charmaine, a reliable and detail-oriented Customer Support Virtual Assistant with hands-on experience in chat support, email support, and medical claims follow-up. I help businesses provide clear, polite, and professional customer communication while keeping records accurate and organized. I have experience responding to customer inquiries, assisting with order-related issues, and maintaining documentation using CRM and productivity tools. I’m comfortable working in fast-paced environments and always follow company guidelines to ensure consistency and quality. While I am continuously growing my skills, I take pride in being dependable, quick to learn, and easy to work with. What I can help you with: *Chat & Email Customer Support *Order Tracking & Customer Inquiries *Data Entry & Data Management *CRM Updates (Salesforce) *Administrative Support *Medical Claims Follow-Up (Basic, HIPAA-compliant) What I can help you with: *Chat & Email Customer Support *Order Tracking & Customer Inquiries *Data Entry & Data Management *CRM Updates (Salesforce) *Administrative Support *Medical Claims Follow-Up (Basic, HIPAA-compliant) If you’re looking for a dedicated entry-level VA who communicates clearly and treats your customers with care, I’d be happy to support your business. 📩 Let’s work together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $231
Billed in all: $2,611$2.6k
$231 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 41% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #882Order Fulfillment1,928 freelancers · 🇵🇭 #585Top 46%🇵🇭#585 of 1,262
- #1,302Order Tracking2,668 freelancers · 🇵🇭 #866Top 49%🇵🇭#866 of 1,731
- #6,624Email Support14,954 freelancers · 🇵🇭 #3,871Top 44%🇵🇭#3,871 of 8,734
- #8,806Customer Support20,101 freelancers · 🇵🇭 #3,997Top 44%🇵🇭#3,997 of 9,123
- #22,256Data Entry53,630 freelancers · 🇵🇭 #9,418Top 41%🇵🇭#9,418 of 21,670