Princess Charmaine S.

Customer Support Virtual Assistant

Hi! I’m Princess Charmaine, a reliable and detail-oriented Customer Support Virtual Assistant with hands-on experience in chat support, email support, and medical claims follow-up. I help businesses provide clear, polite, and professional customer communication while keeping records accurate and organized. I have experience responding to customer inquiries, assisting with order-related issues, and maintaining documentation using CRM and productivity tools. I’m comfortable working in fast-paced environments and always follow company guidelines to ensure consistency and quality. While I am continuously growing my skills, I take pride in being dependable, quick to learn, and easy to work with. What I can help you with: *Chat & Email Customer Support *Order Tracking & Customer Inquiries *Data Entry & Data Management *CRM Updates (Salesforce) *Administrative Support *Medical Claims Follow-Up (Basic, HIPAA-compliant) What I can help you with: *Chat & Email Customer Support *Order Tracking & Customer Inquiries *Data Entry & Data Management *CRM Updates (Salesforce) *Administrative Support *Medical Claims Follow-Up (Basic, HIPAA-compliant) If you’re looking for a dedicated entry-level VA who communicates clearly and treats your customers with care, I’d be happy to support your business. 📩 Let’s work together!