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Claizel C.
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Claizel C.

Technical Support | CRM & SaaS Specialist | Customer Support

Technical Support | Customer Support | CRM & SaaS Specialist Top Rated Plus freelancer 7+ years of experience, with 100% Job Success and over 9,400 hours successfully supporting businesses worldwide. I help companies deliver exceptional customer experiences by providing reliable technical support, customer service, CRM management, bookkeeping support, and administrative assistance. My goal is simple: solve problems efficiently, communicate professionally, and become a dependable member of your team. Here's how I can help your business: ✅ Technical Support (Phone, Chat & Email) ✅ Customer Service & Customer Success ✅ QuickBooks Online (Bookkeeping, Payroll, Reconciliation) ✅ CRM Management (Salesforce, Zendesk) ✅ Remote Troubleshooting ✅ Order Processing & Billing Support ✅ Data Entry & Administrative Assistance Software & Tools • Salesforce • Zendesk • LiveAgent • QuickBooks Online • Freightcom • Orderspace • Amazon Connect • Microsoft Office • Google Workspace • Slack • Zoom • TeamViewer • VPN • Canva Why clients enjoy working with me: ✔ Top Rated Plus Freelancer ✔ 100% Job Success ✔ Quickly adapts to new systems and processes ✔ Excellent Written & Verbal English ✔ Detail-oriented ✔ Reliable and proactive ✔ Works independently ✔ Quick response time ✔ Long-term commitment I'm looking for long-term partnerships where I can contribute beyond day-to-day tasks. If you're looking for someone who communicates well, solves problems independently, and genuinely cares about your customers, I'd love to discuss how I can help your business grow.

🇵🇭Mandaue City, Philippines$20/hr100% JSS4.28 (4)Since Sep 2021

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#14,713 / 412k
🇵🇭Country#1,119 / 56.3k
Revenue, last 30 days
$2.9k

Last 6 months: $16k

World#13,246 / 412k
🇵🇭Country#1,028 / 56.3k
Total earnings
$121k

Billed in all: $139k

World#31,108 / 412k
🇵🇭Country#3,634 / 56.3k
Per project
$17k

$5.4k in the last 6 months

World#7,440 / 412k
🇵🇭Country#1,542 / 56.3k
Projects, last 6 months
3

Across 4 contracts

25% fixed75% hourly
World#66,482 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
7

Across 13 contracts

31% fixed69% hourly
World#236,191 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$139k+$2.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$136k$138k$140kOct 9Oct 24Nov 8

Skill rankings: Top 1% in Customer Service Chatbot

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Customer Service Chatbot341 freelancers · 🇵🇭 #3Top 1%
  2. #10Product Support215 freelancers · 🇵🇭 #7Top 5%
  3. #38Customer Care2,153 freelancers · 🇵🇭 #9Top 2%
  4. #100ERP Software1,408 freelancers · 🇵🇭 #5Top 7%
  5. #105Accounting Basics2,774 freelancers · 🇵🇭 #26Top 4%
  6. #124Customer Experience2,788 freelancers · 🇵🇭 #35Top 4%
  7. #149Payroll Accounting2,679 freelancers · 🇵🇭 #22Top 6%
  8. #153Executive Support5,288 freelancers · 🇵🇭 #57Top 3%