Arlene P.
Customer Service, Travel & Client Support Expert | 9 Years Experience
Hello! I’m Arlene, a results‑driven professional with 9 years of experience in customer service, travel operations, and team leadership. I specialize in delivering excellent client support, coaching teams to success, and managing back‑office operations with precision. My expertise includes: ✅ Customer Service & Client Relations ✅ Team Leadership & Coaching ✅ Data Entry & Back‑Office Support ✅ Travel Operations with Amadeus GDS ✅ Advanced skills in Microsoft Office & Google Workspace ✅ CRM Tools such as Salesforce Recognized for my resilience, attention to detail, and ability to learn new systems quickly, I am passionate about helping businesses thrive in remote‑friendly environments. Let’s connect! I’d love to bring my skills, positive attitude and dedication to support your success!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.6k
Billed in all: $3,168$3.2k
$1.6k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 24% in Travel & Hospitality
Ranked by MRR among everyone on Upwork with the skill.
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- #166People Management554 freelancers · 🇵🇭 #66Top 30%🇵🇭#66 of 218
- #297Travel & Hospitality1,231 freelancers · 🇵🇭 #87Top 24%🇵🇭#87 of 261
- #447Training & Development1,511 freelancers · 🇵🇭 #139Top 30%🇵🇭#139 of 365
- #617Communication Etiquette1,807 freelancers · 🇵🇭 #364Top 34%🇵🇭#364 of 1,003
- #730Product Knowledge2,128 freelancers · 🇵🇭 #472Top 34%🇵🇭#472 of 1,267
- #972Process Improvement2,840 freelancers · 🇵🇭 #190Top 34%🇵🇭#190 of 534