Mmesoma N.

I help property managers keep maintenance, tenants, vendors, work orders, and leasing tasks moving without constant follow-up, whether you manage 10 units or a portfolio of 100+. I understand the administrative work behind keeping rental properties running smoothly. With 2+ years of property management support and 1,300+ Upwork hours, I bring organized, proactive support across maintenance coordination, tenant communication, vendor management, and property administration using Buildium and Rentvine. My approach is proactive; I don't wait for things to become urgent. I follow up, stay organized, and make sure everything is completed accurately and on time. 𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐘𝐨𝐮𝐫 𝐓𝐞𝐚𝐦: • 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Receive and organize maintenance requests, create and update work orders, follow up with vendors, schedule appointments, track repair status, and keep tenants updated until issues are fully resolved. • 𝐓𝐞𝐧𝐚𝐧𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Manage tenant messages, respond professionally, organize inquiries, send timely follow-ups, escalate urgent issues, and keep every conversation properly documented. • 𝐋𝐞𝐚𝐬𝐢𝐧𝐠 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Handle rental inquiries, update listings, follow up with prospects, coordinate showings, track applications, and take clear notes to reduce missed leasing opportunities. • 𝐂𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐓𝐞𝐚𝐦 𝐚𝐧𝐝 𝐎𝐰𝐧𝐞𝐫 𝐔𝐩𝐝𝐚𝐭𝐞𝐬: Prepare concise, easy-to-read updates on open tasks, tenant issues, maintenance progress, and upcoming renewals so every stakeholder stays informed and aligned. • 𝐋𝐞𝐚𝐬𝐞 & 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Maintain digital folders, track renewal dates, and manage critical notices so important documents are always easy to find. 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 & 𝐓𝐨𝐨𝐥𝐬 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: • Property Management Software: Buildium, AppFolio, Rentvine • Real Estate Platforms: Zillow, Redfin, Bright MLS • Task Management Tools: Trello, Notion, Process Street, LeadSimple • Communication Tools: Slack, Google Workspace, Microsoft Office • Accounting Software: FreshBooks I also have VPM Solutions certifications in Maintenance Coordination, Leasing, Rent Collections, Lease Enforcement, & Evictions, Fair Housing Fundamentals, Property Management Technology Solutions, amongst others, giving me structured training in the workflows I support. If you need someone who will not simply wait for instructions but will keep open tasks moving, communicate clearly, and maintain accurate records, I can help. I am committed to delivering high-quality support that keeps your property management operations running smoothly. Click the "Invite to Job" or "Message" button on the top right, and let's discuss how I can streamline your operations.