Jackie Q.

Hi! I’m Jackie, a highly organized and adaptable Virtual Assistant with experience supporting founders, startups, creative teams, and nonprofit/mission-driven organizations. I help manage the moving parts behind operations, admin, outreach, content coordination, and internal systems so teams can stay focused on the bigger picture. I supported a YouTube SEO agency, where I assisted with SEO/admin operations, outreach coordination, backlink and guest post tracking, content workflows, lead research, VA coordination, email drafting, SOP creation, and weekly deliverables. I’m used to managing multiple moving tasks at once, keeping trackers updated, following up with partners, reviewing submissions, and making sure projects keep moving without things falling through the cracks. I also support a non-profit organization, where I help with admin operations, volunteer onboarding, Google Drive organization, documentation, forms, scheduling, team communication, workshop-related tasks, remote session support, and internal process improvements. This has strengthened my ability to work with different stakeholders, organize information clearly, and create smooth workflows for both internal teams and external collaborators. Before transitioning into freelance work, I worked as a Technology Consulting Associate at KPMG Philippines, where I performed IT General Controls and SOC audits for multinational clients across telecom, manufacturing, and finance. This background gave me a strong foundation in structure, attention to detail, confidentiality, security awareness, and process-driven work. What I Can Help You With: - Founder and executive support - Inbox, calendar, and meeting management - Project coordination and task tracking - SOP creation, admin documentation, and process improvement - Outreach coordination, follow-ups, and lead research - SEO/admin support, backlink tracking, and content coordination - Volunteer or participant onboarding - Google Drive and file organization - Form handling, scheduling links, and internal team coordination - Social media scheduling and light content support - Remote session support using tools like Cleanfeed, Calendly, and Google Drive - Newsletter creation and publishing - Community management across Discord, Reddit, and other platforms - Shopify updates and basic e-commerce support On the creative side, I use tools like Canva, CapCut, Sora, and AI tools to create brand-aligned visuals, videos, captions, and platform-specific content. I also have experience helping with newsletters, social media posts, and light video editing for short-form content. I’m reliable, detail-oriented, and comfortable working independently. I’m also a fast learner, so even if a task is outside my current experience, I’m confident I can learn it quickly, ask the right questions, and deliver what you need. Tools I Use Regularly: Google Workspace, Canva, CapCut, Sora, Buffer, Calendly, HubSpot, ClickUp, Notion, Fathom, Cleanfeed, Shopify, Discord, Slack Let’s make your operations easier, smoother, and more organized — together.