Jeianna F.
Customer Support Specialist | General Virtual Assistant
Hello, I am Jeianna, It's nice to see you in my profile. I am an experienced and dedicated professional with over 8 years of expertise in customer support, sales, and virtual assistance roles. I am skilled in providing exceptional customer service, managing sales processes, and assisting clients with various tasks. Proven ability to handle multiple responsibilities efficiently while maintaining high accuracy and professionalism. Committed to delivering outstanding results and exceeding client expectations. Key Skills: Customer Support Sales Management Virtual Assistance Communication Skills Problem-Solving Time Management Organization Attention to Detail Why Choose Me: - Proven track record of delivering exceptional customer service and achieving sales targets. - Strong communication and interpersonal skills to build rapport with clients and team members. - A detail-oriented and organized approach to task management for timely and efficient completion. - Flexible and adaptable to evolving business needs, with a commitment to continuous learning and improvement. - Proficient in different platforms such as Slack, Intercom, Zendesk, Google Workspace, Stripe, and Wix. Let's Connect: I'm excited to bring my expertise and dedication to your company/business. Feel free to reach out to discuss how I can help you achieve your goals!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.3k
Billed in all: $64,466$64k
$6.3k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #59Refund Processing287 freelancers · 🇵🇭 #41Top 21%🇵🇭#41 of 175
- #250Inbound Inquiry1,295 freelancers · 🇵🇭 #146Top 19%🇵🇭#146 of 784
- #426Product Knowledge2,128 freelancers · 🇵🇭 #268Top 20%🇵🇭#268 of 1,267
- #453Appointment Scheduling3,126 freelancers · 🇵🇭 #208Top 14%🇵🇭#208 of 1,416
- #565Order Tracking2,668 freelancers · 🇵🇭 #399Top 21%🇵🇭#399 of 1,731
- #636Calendar Management4,894 freelancers · 🇵🇭 #268Top 13%🇵🇭#268 of 1,947
- #712Quality Assurance4,093 freelancers · 🇵🇭 #265Top 17%🇵🇭#265 of 1,315
- #1,424Sales9,827 freelancers · 🇵🇭 #577Top 14%🇵🇭#577 of 3,672