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Jeianna F.
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Jeianna F.

Customer Support Specialist | General Virtual Assistant

Hello, I am Jeianna, It's nice to see you in my profile. I am an experienced and dedicated professional with over 8 years of expertise in customer support, sales, and virtual assistance roles. I am skilled in providing exceptional customer service, managing sales processes, and assisting clients with various tasks. Proven ability to handle multiple responsibilities efficiently while maintaining high accuracy and professionalism. Committed to delivering outstanding results and exceeding client expectations. Key Skills: Customer Support Sales Management Virtual Assistance Communication Skills Problem-Solving Time Management Organization Attention to Detail Why Choose Me: - Proven track record of delivering exceptional customer service and achieving sales targets. - Strong communication and interpersonal skills to build rapport with clients and team members. - A detail-oriented and organized approach to task management for timely and efficient completion. - Flexible and adaptable to evolving business needs, with a commitment to continuous learning and improvement. - Proficient in different platforms such as Slack, Intercom, Zendesk, Google Workspace, Stripe, and Wix. Let's Connect: I'm excited to bring my expertise and dedication to your company/business. Feel free to reach out to discuss how I can help you achieve your goals!

🇵🇭Cavite City, Philippines$6/hr100% JSSSince Sep 2021

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#46,204 / 412k
🇵🇭Country#8,411 / 56.3k
Revenue, last 30 days
$1k

Last 6 months: $6.3k

World#41,491 / 412k
🇵🇭Country#8,246 / 56.3k
Total earnings
$61k

Billed in all: $64k

World#63,987 / 412k
🇵🇭Country#9,702 / 56.3k
Per project
$31k

$6.3k in the last 6 months

World#2,745 / 412k
🇵🇭Country#389 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

33% fixed67% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$64.5k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$63k$64k$65kOct 9Oct 24Nov 8

Skill rankings: Top 12% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #59Refund Processing287 freelancers · 🇵🇭 #41Top 21%
  2. #250Inbound Inquiry1,295 freelancers · 🇵🇭 #146Top 19%
  3. #426Product Knowledge2,128 freelancers · 🇵🇭 #268Top 20%
  4. #453Appointment Scheduling3,126 freelancers · 🇵🇭 #208Top 14%
  5. #565Order Tracking2,668 freelancers · 🇵🇭 #399Top 21%
  6. #636Calendar Management4,894 freelancers · 🇵🇭 #268Top 13%
  7. #712Quality Assurance4,093 freelancers · 🇵🇭 #265Top 17%
  8. #1,424Sales9,827 freelancers · 🇵🇭 #577Top 14%