Christine B.

Healthcare Virtual Assistant | Pharmacy Technician | Data Entry

Hi! I am Christine Borjal, a Registered Pharmacist by profession. I have several years of experience in medically inclined roles, including Nurse Auditor, Pharmacy Technician, Data Entry Specialist, Medical Billing Specialist, and as a Medical Virtual Assistant (Med VA) with US-based clients. Additionally, I have a strong background as a Customer Service Representative (CSR), providing support and assistance to clients in various healthcare-related fields. Here are some of the experience and skills that I have as a; Pharmacy technician | Data Entry Responsible for medication refills, resupplies, and monthly renewals. Interact with nurses for medical issues and telephone reorders. Processing new prescription in accurately and timely manner. Responsible for inbound/outbound calls from different facilities. Knowledgeable in pharmaceutical calculations, Sig codes, Medical abbreviations Enter new patient’s profiles and prescription into medication input software system and Familiarity in EMR system. Medical Billing Specialist Update billing data and medical claims to insurance companies Call insurance companies regarding eligibility, verification and claims follow-up. Collect and review referrals and pre-authorizations, monitor claims for payment, denials, and aging reports. Follow-up on missed payments and resolve financial discrepancies. Examine claims and patient information for accuracy and request any missing information. Utilize web portals, Electronic Medical Records, Maintain billing software by updating rate change, cash spreadsheets, and current collection reports. Post payments from insurance and patients in the software. Nurse Auditor Responsible for managing the Electronic Health Record (EHR). Write reports designed to answer critical questions, solve problems, or support strategic planning to perform clinical data abstraction and utilization functions. Manage reports preparations and analysis which can include any/all the areas of EHR. Virtual Medical Assistant Booking patient appointments, assist providers on schedule and patient requests Answer patient inquiries thru calls, emails, and chat Prepare bills and invoices, and document amounts due for medical procedures and services Coordinate with different departments to resolve issues, ensure the patient’s medical information is accurate and up to date HIPAA Certified Familiar with Electronic Medical Records. Purchasing Specialist Researching medication prices from multiple wholesalers. Comparing costs and availability. Ordering medications and medical supplies. Updating pricing in the catalog/system. Monitoring stock and availability. Coordinating with suppliers regarding backorders, returns, and invoices. Compliant with • HIPPA • Combating Medicare parts C and Fraud, Waste and Abuse • Medicare Part C and D General Compliance Training I’m also proficient at using: • MS Word • MS Excel • MS PowerPoint • MS Teams • Google Meet, Drive, Email, Sheet • Zoom