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Maja A.
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Maja A.

Customer Service | Social Media Manager | Dropshipping Expert

With over 10 years of experience in e-commerce, I bring a versatile skill set across customer experience, digital marketing, and backend operations. 🔹 Customer Support (Specialized in Dropshipping) Handled 1:1 communication via email, chat, and helpdesk platforms Resolved inquiries with professionalism, empathy, and efficiency Familiar with the challenges of global shipping, returns, and fulfillment 🔹 Shopify & Dropshipping Operations Extensive experience managing Shopify stores Product research, listings, pricing strategies, and supplier coordination Tools: DSers, CJ Dropshipping, AutoDS, Oberlo 🔹 Social Media & Brand Engagement Developed and scheduled content calendars Boosted organic growth and community interaction Platforms: Instagram, Facebook, TikTok, Pinterest Tools: Canva, Meta Suite, Later, Buffer I help businesses: ✔️ Deliver 5-star customer experiences ✔️ Build loyal, engaged online communities ✔️ Drive conversions through targeted marketing ✔️ Run smooth, scalable dropshipping operations

🇲🇰Skopje, North Macedonia$18/hr100% JSS5.00 (22)Since Oct 2021
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Earnings and projects

MRR
$4.9k

Last 6 months ÷ 6

World#5,653 / 412k
🇲🇰Country#14 / 1,526
Revenue, last 30 days
$7.7k

Last 6 months: $29k

World#2,511 / 412k
🇲🇰Country#7 / 1,526
Total earnings
$131k

Billed in all: $141k

World#28,199 / 412k
🇲🇰Country#97 / 1,526
Per project
$3.3k

$2.1k in the last 6 months

World#51,542 / 412k
🇲🇰Country#257 / 1,526
Projects, last 6 months
14

Across 19 contracts

37% fixed63% hourly
World#11,058 / 412k
🇲🇰Country#27 / 1,526
Projects in all
40

Across 53 contracts

40% fixed60% hourly
World#75,668 / 412k
🇲🇰Country#305 / 1,526

Earnings, last 30 days

$141k+$7.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$130k$135k$140k$145kOct 8Oct 23Nov 7

Skill rankings: Top 0.22% in Audio Transcription

Top 1% in 11 of 19 skills, ranked by MRR among everyone on Upwork with the skill.

  1. 3Data Labeling1,093 freelancers · 🇲🇰 #1Top 0.27%
  2. 3Ecommerce Platform265 freelancers · 🇲🇰 #1Top 1%
  3. #5Data Annotation2,301 freelancers · 🇲🇰 #1Top 0.22%
  4. #6Audio Transcription2,774 freelancers · 🇲🇰 #1Top 0.22%
  5. #7Influencer Research1,071 freelancers · 🇲🇰 #1Top 0.65%
  6. #9Outreach Email Copywriting593 freelancers · 🇲🇰 #1Top 2%
  7. #10Ecommerce Support1,624 freelancers · 🇲🇰 #1Top 0.62%
  8. #11Dropshipping2,698 freelancers · 🇲🇰 #1Top 0.41%