Soukayna B.
Virtual Assistant | Shopify Store Manager | Customer service expert
I'm a full-time virtual assistant with extensive experience in making life easier for my clients. Available 24/7 from my desktop, I have a proven track record of working with clients who need reliable and efficient support to organize their lives. Skills and Experience: Call Center Management: Co-managed call centers for energy and utility companies, ensuring efficient operations and customer satisfaction. Customer Service: Years of experience in providing top-notch customer support. CRM Expertise: Proficient with several CRMs including Solaris, Salesforce, Hermes, Pro-cable, OWL, Fingo, and Hubspot. Human Resources: Experience working in HR departments, co-assisting in recruitment campaigns. Healthcare Background: Licensed physical therapist since 2008, with hands-on experience in the healthcare industry. If my profile interests you, let's chat and discuss your project further. I would be delighted to put my skills and experience to work for you at a rate of $20 per hour. Shoot me a message with your available timeslots, and let's coordinate! Bonus: I hold a bachelor's degree in English linguistics, am a native Arabic speaker, and fluent in French.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.2k
Billed in all: $6,669$6.7k
$6.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Product Page
Ranked by MRR among everyone on Upwork with the skill.
- #53Product Page716 freelancers · 🇲🇦 #1Top 7%🇲🇦#1 of 2
- #197French2,610 freelancers · 🇲🇦 #14Top 8%🇲🇦#14 of 126
- #207Personal Administration1,703 freelancers · 🇲🇦 #1Top 12%🇲🇦#1 of 4
- #1,413Bookkeeping9,317 freelancers · 🇲🇦 #3Top 15%🇲🇦#3 of 9
- #1,424English17,148 freelancers · 🇲🇦 #8Top 8%🇲🇦#8 of 93
- #3,791Virtual Assistance29,113 freelancers · 🇲🇦 #9Top 13%🇲🇦#9 of 79
- #4,102Administrative Support27,851 freelancers · 🇲🇦 #3Top 15%🇲🇦#3 of 43