Momad A.

I build practical AI systems for businesses that need fewer manual tasks, faster follow-up, and better control over sales and operations. My work combines AI automation, agentic workflows, AI-powered apps, B2B lead generation, CRM operations, and digital execution. I use tools such as n8n, Make, OpenAI, Claude, Codex, Dify, Airtable, Notion, ManyChat, HubSpot, Salesforce, Google Workspace, and external APIs to connect business tools and turn fragmented processes into reliable systems. Recent work includes: • Built more than 118 workflow automations across sales, operations, finance, customer support, and internal administration • Automated workflows handling approximately $2.3M in annual transaction volume • Reduced manual operational work by up to 65% • Built and managed CRM pipelines containing more than 1,500 leads • Automated up to 80% of repetitive client engagement activities • Managed outbound campaigns achieving response rates of up to 25% • Scheduled more than 200 qualified sales meetings, with approximately 60% progressing to negotiation • Supported the closing of more than 25 contracts representing approximately $125,000 in revenue What I can help you build: AI AUTOMATION AND AGENTIC SYSTEMS • AI agents that research, qualify, route, update, notify, and complete defined business tasks • Multi-step agentic workflows with human approval points • Automated document generation, reporting, follow-up, and data processing • Claude, OpenAI, Codex, and Dify-assisted workflows • API integrations between existing business platforms AI APPS AND INTERNAL TOOLS • AI-powered web applications and MVPs • Internal dashboards and operations portals • Lead qualification and client onboarding applications • Knowledge assistants for teams and customers • Automated proposal, quotation, contract, and reporting tools B2B SALES AND LEAD GENERATION • Lead sourcing, enrichment, segmentation, and qualification • CRM setup, cleanup, pipeline design, and automation • Personalised email outreach systems • Automated follow-up and lead nurturing • Appointment-setting workflows • Sales dashboards and performance tracking WHATSAPP AND SOCIAL AUTOMATION • WhatsApp AI assistants • ManyChat workflows for Instagram and Facebook • Automated customer enquiries and lead capture • Booking, reminders, qualification, and follow-up systems • Escalation from AI to a human team member DIGITAL OPERATIONS AND DESIGN • Research, data organisation, documentation, and virtual assistance • Notion and Airtable workspaces • Presentations, landing-page assets, reports, and dashboards • Canva and Adobe design support • Process documentation and standard operating procedures My approach is straightforward: First, I understand the current process. Then I identify the bottlenecks, build the smallest useful system, test it with real scenarios, document it clearly, and improve it based on measurable results. I do not recommend AI simply because it is popular. I use it when it can reduce repetitive work, improve response time, organise information, support decisions, or create a better customer experience. I work fluently in English and Portuguese and can communicate effectively with founders, sales teams, operations managers, creative teams, and non-technical users. I am a strong fit when you need someone who can understand the business problem, organise the workflow, build the system, and deliver the supporting digital assets without creating unnecessary complexity. ADMINISTRATIVE, CREATIVE, AND DIGITAL SUPPORT I also support the daily operations that keep businesses organised, responsive, and consistent. My administrative work includes inbox and calendar management, data entry, online research, spreadsheet organisation, CRM updates, meeting coordination, document preparation, file management, task tracking, and SOP creation. For design, I create social media graphics, ads, presentations, proposals, reports, branded documents, thumbnails, and reusable templates using Canva and Adobe tools. I also edit short-form videos, Reels, promotional clips, explainers, and social content. This includes captions, transitions, resizing, visual cleanup, basic motion graphics, and adapting content for Instagram, Facebook, LinkedIn, TikTok, and YouTube. I can manage social media operations, including content planning, scheduling, publishing, community follow-up, reporting, and Meta Ads support. I work with Meta Business Suite, Buffer, Instagram, Facebook, LinkedIn, WhatsApp, and Pinterest. This makes me useful to founders and growing teams that need one person who can organise back-office tasks, create content, manage campaigns, and connect those activities to CRM and automation systems.