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Rhea M.
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Rhea M.

Reliable Virtual Assistant | Customer Support Specialist

Overloaded with support tasks that take so much of your time? - E-commerce support - Admin and operations - Customer service for B2C and B2B Learn how a competent Virtual Assistant can handle your support and operations tasks so you stop wasting hours on work that shouldn’t be on your desk. I bring 3+ years of Virtual Assistant and remote operations experience, supported by 9+ years in corporate and BPO customer support and back-office roles. Recognized as Outstanding Customer Service of the Quarter, I’m known for fast responses, clear communication, and consistent execution that keeps clients satisfied and operations running without friction. Tools I use: Google Workspace, Shopify, Gorgias, Zoho CRM, Salesforce, Zoho Books, Zoho Campaigns, Zoho Forms, Canva, CapCut, Trello, Zibster, WordPress, RingCentral, ChatGPT, Gemini, Claude If you’re looking for a Virtual Assistant who delivers clean execution and steady results, I’m available to support your business.

🇵🇭Calamba, Philippines$12/hr100% JSS5.00 (6)Since Oct 2021

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,206 / 412k
🇵🇭Country#4,265 / 56.3k
Revenue, last 30 days
$217

Last 6 months: $9.5k

World#80,550 / 412k
🇵🇭Country#16,216 / 56.3k
Total earnings
$90k

Billed in all: $94k

World#44,260 / 412k
🇵🇭Country#6,022 / 56.3k
Per project
$13k

$4.7k in the last 6 months

World#11,566 / 412k
🇵🇭Country#2,562 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
7

Across 10 contracts

30% fixed70% hourly
World#236,191 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$94.5k+$217 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$94.2k$94.4k$94.6kOct 9Oct 24Nov 8

Skill rankings: Top 7% in WordPress

Ranked by MRR among everyone on Upwork with the skill.

  1. #60Zoho Platform482 freelancers · 🇵🇭 #4Top 12%
  2. #211Gorgias1,588 freelancers · 🇵🇭 #119Top 13%
  3. #226Product Knowledge2,128 freelancers · 🇵🇭 #126Top 11%
  4. #285Zoho CRM2,793 freelancers · 🇵🇭 #66Top 10%
  5. #484Salesforce3,758 freelancers · 🇵🇭 #123Top 13%
  6. #585Phone Support5,090 freelancers · 🇵🇭 #296Top 11%
  7. #1,125Technical Support11,267 freelancers · 🇵🇭 #557Top 10%
  8. #1,162Online Chat Support11,528 freelancers · 🇵🇭 #673Top 10%