Rhea M.
Reliable Virtual Assistant | Customer Support Specialist
Overloaded with support tasks that take so much of your time? - E-commerce support - Admin and operations - Customer service for B2C and B2B Learn how a competent Virtual Assistant can handle your support and operations tasks so you stop wasting hours on work that shouldn’t be on your desk. I bring 3+ years of Virtual Assistant and remote operations experience, supported by 9+ years in corporate and BPO customer support and back-office roles. Recognized as Outstanding Customer Service of the Quarter, I’m known for fast responses, clear communication, and consistent execution that keeps clients satisfied and operations running without friction. Tools I use: Google Workspace, Shopify, Gorgias, Zoho CRM, Salesforce, Zoho Books, Zoho Campaigns, Zoho Forms, Canva, CapCut, Trello, Zibster, WordPress, RingCentral, ChatGPT, Gemini, Claude If you’re looking for a Virtual Assistant who delivers clean execution and steady results, I’m available to support your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.5k
Billed in all: $94,474$94k
$4.7k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 7% in WordPress
Ranked by MRR among everyone on Upwork with the skill.
- #60Zoho Platform482 freelancers · 🇵🇭 #4Top 12%🇵🇭#4 of 46
- #211Gorgias1,588 freelancers · 🇵🇭 #119Top 13%🇵🇭#119 of 895
- #226Product Knowledge2,128 freelancers · 🇵🇭 #126Top 11%🇵🇭#126 of 1,267
- #285Zoho CRM2,793 freelancers · 🇵🇭 #66Top 10%🇵🇭#66 of 648
- #484Salesforce3,758 freelancers · 🇵🇭 #123Top 13%🇵🇭#123 of 1,007
- #585Phone Support5,090 freelancers · 🇵🇭 #296Top 11%🇵🇭#296 of 2,569
- #1,125Technical Support11,267 freelancers · 🇵🇭 #557Top 10%🇵🇭#557 of 6,366
- #1,162Online Chat Support11,528 freelancers · 🇵🇭 #673Top 10%🇵🇭#673 of 6,897