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Kenneth M.

Kenneth M.

Legal Intake - Client Support

As a freelance Intake Specialist, I serve as the first point of contact for potential claimants seeking sexual abuse legal assistance, delivering trauma-informed communication to build trust with survivors. I manage the firm's follow-up pipeline, executing Day 1–14 reengagement messaging and ghost-retainer outreach to ensure consistent client contact. Additionally, I coordinate directly with legal teams to provide timely updates and facilitate seamless case handoffs.

🇵🇭Capas, Philippines$7/hr100% JSSSince Oct 2021
GlobeUpwork

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 3.9 months active (since Jul 2026)

World#34,715 / 412k
🇵🇭Country#5,389 / 56.3k
Revenue, last 30 days
$2k

Last 6 months: $5.4k

World#21,512 / 412k
🇵🇭Country#2,635 / 56.3k
Total earnings
$5.5k

Billed in all: $6k

World#247,307 / 412k
🇵🇭Country#38,835 / 56.3k
Per project
$5.5k

$2.7k in the last 6 months

World#31,882 / 412k
🇵🇭Country#7,579 / 56.3k
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$6k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4k$5k$6kOct 8Oct 23Nov 7

Skill rankings: Top 8% in HTML

Ranked by MRR among everyone on Upwork with the skill.

  1. #32System Configuration258 freelancers · 🇵🇭 #8Top 12%
  2. #87Hardware Troubleshooting642 freelancers · 🇵🇭 #45Top 14%
  3. #243Communication Etiquette1,807 freelancers · 🇵🇭 #125Top 13%
  4. #288Product Knowledge2,128 freelancers · 🇵🇭 #167Top 14%
  5. #1,398Technical Support11,267 freelancers · 🇵🇭 #740Top 12%
  6. #1,532HTML18,716 freelancers · 🇵🇭 #106Top 8%
  7. #2,360Customer Support20,101 freelancers · 🇵🇭 #1,138Top 12%