Cris John James P.

Being a ⭐⭐⭐⭐⭐ 5-star Customer Service Professional and Virtual Assistant, my skills and experience include: - Handling customer inquiries - Sales - Refunds and chargeback concerns - Customer retention - Customer de-escalation - Inbound call handling - Data entry - Email management - Cold calling - Appointment scheduling - Chats - Graphic designing - Video editing - Social media management - Calendar management The tools I have been using are: - Zendesk - Zoho - Salesforce - RingCentral - Hydra - LiveChat/SalesIQ - Google Suite - Microsoft Office - Canva Pro - WeVideo - Adobe - Jobber - Gorgias I am confident that I can exceed every client's expectations with my work, even at my young age. My horizons are wide enough to gather lessons that I can apply to every project given to me, and I strive to innovate ideas that will greatly satisfy the needs of my clients. I also love working in a team where I can learn even more and collaborate with my teammates to achieve our goals and targets. I am also a proud dad to one child. If you’ve made it this far, we’re probably on the same wavelength—so ping me and let’s chat: Looking forward, Cris