Daphne P.

𝐁𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 (𝐄𝐍/𝐄𝐒) 𝐰𝐢𝐭𝐡 5+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤. 𝐈 𝐡𝐞𝐥𝐩 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐦𝐚𝐧𝐚𝐠𝐞 𝐜𝐥𝐢𝐞𝐧𝐭 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐜𝐨𝐥𝐝 𝐜𝐚𝐥𝐥𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐰𝐢𝐭𝐡 𝐜𝐥𝐚𝐫𝐢𝐭𝐲 𝐚𝐧𝐝 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲 💎 WHAT MAKES ME DIFFERENT ✔️ Bilingual advantage (English & Spanish) — reach more clients, close more leads ✔️ Cold calling experience in Spanish & English — not afraid of phones or follow-ups ✔️ Proven Upwork track record — 90% Job Success, 40+ completed jobs ✔️ Operations-minded — I don’t just “do”, I organize and improve ✔️ Brand-safe & SOP-driven — perfect for established companies ✔️ Long-term focused — I integrate into your team, not just your task list 🧩 CORE SERVICES I OFFER 📞 Sales Support & Client Communication (EN / ES) • Cold calling & warm calling • Lead follow-ups (calls, WhatsApp, email) • Appointment setting & qualification • CRM updates & pipeline tracking 🗂️ Virtual & Administrative Operations • Email & calendar management • CRM management (Zoho, GoHighLevel, Asellerate) • Research, data entry & reporting • Process documentation & SOP execution 📱 Social Media & Community Management • Instagram & Facebook moderation • Discord & online community moderation • DM handling & comment replies • Brand reputation & customer care 🎨 Marketing & Content Support • Canva design support • Caption writing (EN / ES) • Email marketing assistance • Content scheduling & coordination 🎓 EDUCATION & BUSINESS MINDSET 🎓 Bachelor’s Degree in International Business 🚀 WHO I WORK BEST WITH ✔️ Founders & agencies who value communication ✔️ Service-based businesses ✔️ Real estate & marketing teams ✔️ Brands with active communities ✔️ Clients looking for long-term support If you’re looking for a bilingual assistant who can handle clients, leads, and operations with confidence, I’d love to support your business. Send me a message, tell me what you need help with, and I’ll tell you exactly how I can help. ✨ Available now, ready to start.