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Maria P.
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Maria P.

Customer Success | Account Management | 5+ in B2B SaaS | Onboarding

Hi, I’m the founder of ClientLift — a Customer Success and Growth Infrastructure consultancy for scaling B2B SaaS companies. I help SaaS startups and growth-stage companies design structured onboarding systems, lifecycle automation frameworks, customer activation journeys, retention strategies, and revenue-aligned Customer Success operations. My work sits at the intersection of: • Customer Success Strategy • SaaS Onboarding & Implementation • Lifecycle Marketing & Email Automation • CRM & Zapier Integrations • Product Adoption & User Activation • Customer Retention & Expansion • Revenue Operations (RevOps) Alignment • Customer Storytelling & Content Marketing I don’t just “manage accounts.” I build scalable systems that: • Accelerate time-to-value • Increase product adoption • Structure trial-to-paid conversion • Automate lifecycle communication • Reduce churn risk • Improve customer visibility across CRM and billing • Align Customer Success with revenue growth Through ClientLift, I’ve: • Designed multi-channel onboarding frameworks • Built CRM & lifecycle automation systems (Zapier, Zoho, billing integrations) • Created activation email journeys and winback campaigns • Developed customer success storytelling and product marketing infrastructure • Produced product demo and onboarding education series • Integrated lifecycle tracking across SaaS platforms If you are a: • SaaS founder scaling past early traction • B2B SaaS team needing structured onboarding • Company lacking lifecycle visibility • Startup wanting to reduce churn and increase activation • Growth-stage SaaS looking for RevOps-aligned Customer Success I can help you design the systems that support long-term, predictable growth. Why work with ClientLift? ✅ Strategic, not tactical ✅ Systems-first thinking ✅ Revenue-aware approach ✅ Clear structure and implementation roadmap ✅ Strong communication and execution If you're building a serious SaaS company and need structured Customer Success infrastructure — let's talk.

🇧🇷Sao Paulo, Brazil$29/hr100% JSS5.00 (4)Since Oct 2021
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Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#62,296 / 412k
🇧🇷Country#654 / 4,647
Revenue, last 30 days
$0
Total earnings
$63k

Billed in all: $66k

World#62,296 / 412k
🇧🇷Country#654 / 4,647
Per project
$32k
Projects, last 6 months
0

Across 2 contracts

0% fixed100% hourly
World#209,850 / 412k
🇧🇷Country#2,400 / 4,647
Projects in all
2

Across 4 contracts

0% fixed100% hourly
World#328,886 / 412k
🇧🇷Country#3,382 / 4,647

Earnings, last 30 days

$66.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$65k$66k$67k$68kOct 8Oct 23Nov 7

Skills