Britney S.

I’m Britney Sambat, a Customer Service Specialist with over five years of experience supporting global e-commerce brands. I’ve worked with businesses across various industries, including skincare, fashion, tech, home essentials and a lot lot more! helping them deliver excellent customer service and smooth backend operations. My expertise includes handling order management, refunds, chargebacks, dispute resolution, and customer communication across email, chat, and voice. I’m highly skilled in using platforms like Shopify, Gorgias, Zendesk, Freshdesk, and WooCommerce, and I’ve worked closely with remote teams to improve workflows, train team members, and boost customer satisfaction. I’m passionate about helping businesses grow by building trust with their customers. With a strong focus on problem-solving, adaptability, and clear communication, I make sure every customer interaction adds value to the brand I represent. If you’re looking for a reliable, organized, and experienced team member to elevate your customer experience- I’m here to help.