Princess H.
Customer Service Support
I'm an experienced Customer Support with exemplary record of providing excellent service. I'm patient, keen on details, industrious, very eager to learn new things and love challenges. Knowledgeable about the following platforms: ✓ Guesty ✓ Booking.com ✓ Airbnb ✓ VRBO ✓ Travelers Haven ✓ Furnished Finders ✓ Lodgify ✓ Airtable ✓ Hospitable ✓ Duve ✓ Zendesk ✓ PriceLabs ✓ Turno ✓ Gorgias Security Systems: ✓NoiseAware ✓Vivint ✓Ring camera ✓ Safely 💼 Skills & Expertise ✓ Email & Inbox Management – Organize and manage high-volume inboxes with professionalism and efficiency. ✓ Onboarding & Training – Assist in onboarding new team members and trainees, ensuring smooth transitions and clear understanding of processes. ✓ SOP & Workflow Creation – Develop and document Standard Operating Procedures (SOPs) and step-by-step workflows to streamline operations. ✓ Instructional Content Creation – Produce instructional learning videos and training materials to enhance team performance. ✓ Social Media Management – Create engaging social media posts to promote vacation rental listings and boost visibility. ✓ Analytics & Reporting – Generate detailed analytics reports for property performance, guest reviews, and booking trends. ✓ Invoice Preparation & Payouts – Prepare invoices for cleaners’ payouts, incentives, and other financial reports. ✓ Fraud Dispute Management – File and manage disputes for fraudulent payments to protect business integrity. ✓ Customer Email Support – Deliver prompt, empathetic, and accurate email responses to guest and client inquiries.
Earnings and projects
An estimate from an earlier read
Billed in all: $8,175$8.2k
Earnings, last 30 days
No data since Nov 5, 2026.