Shelaikha Lefa L.

Hi! I'm Shelaikha, a reliable Virtual Assistant and Medical Billing Specialist with years of experience supporting U.S.-based healthcare providers and remote teams. My background is primarily in medical billing, where I've managed insurance claim submissions, accounts receivable (AR) follow-up, denial resolution, insurance verification, payment posting, EOB/ERA review, and revenue cycle management across multiple specialties, including internal medicine, pain management, physical therapy, chiropractic, and gastroenterology. I'm experienced with Office Ally, ChiroTouch, eMedPractice, MDSynergy, Availity, and other healthcare platforms while ensuring HIPAA compliance and accurate documentation. Beyond medical billing, I also provide reliable virtual assistant support. I'm highly organized, detail-oriented, and comfortable handling email management, calendar scheduling, data entry, web research, document preparation, spreadsheet management, and other administrative tasks. I work independently, communicate proactively, and quickly adapt to new tools and processes. I'm proficient in:
• Google Workspace (Docs, Sheets, Drive, Calendar)
• Microsoft Office (Word, Excel, Outlook)
• Office Ally, ChiroTouch, eMedPractice, MDSynergy
• Availity and insurance payer portals
• Slack, Zoom, Microsoft Teams
• ChatGPT and AI productivity tools Whether you need a dependable Medical Billing Specialist or a proactive Virtual Assistant to keep your business organized, I'm committed to delivering accurate, high-quality work and building long-term client relationships. Let's discuss how I can help support your business!