Ragab A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Sep 23, 2026.

I'm an Expert Customer Service Specialist and a translator from/to the following languages: Arabic, English, and Turkish. I have more than 5 years of experience in the customer service, technical services, and presales field. I have been working for major companies such as Vodafone-UK, Teleperformance, Hekka, Gearbest, Zaful, Dresslily, Rosgal, Freya, Osmo, and Suunto. During these years, I am confident in my skills. I earned a lot on my communication skills and developed them to be a senior assistant in the field since, I can certainly work on handling emails, live chat, and phone calls. This is because I got the experience needed to use Crisp, Slack, and several other CRMs such as Freshdesk, Helpdesk, Zendesk, Gorgias, and Salesforce. Besides, I've worked on different types of ERPs including (WOS, OMS, SMS, Mabang, and Mangguo). I prioritize CX as I believe that it is one of the pillars that makes a successful business. I provide my service to those who are looking for integrity, honesty, and getting things done. Thank you for viewing my profile. Ragab