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Ahmad K.
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Ahmad K.

AI Voice Agent & VoIP Expert | VICIdial Asterisk FreeSWITCH | Support

When a call center's VoIP system goes down or underperforms, every minute costs money. I help BPOs, startups, and telecom businesses fix, build, and scale their VoIP infrastructure — reliably and fast. With 5+ years of hands-on experience, I specialise in: • VICIdial setup, optimization & troubleshooting on AWS • Asterisk & FreeSWITCH configuration, IVRs, and call routing • SIP trunk setup, carrier integration & call quality debugging • Predictive dialer & voice broadcasting systems • Linux server administration and firewall/network configuration I have deployed VoIP systems for businesses ranging from small startups to large BPO operations handling high call volumes. Most issues I can diagnose and resolve within hours. What clients get working with me: ✔ Fast response and clear communication ✔ Deep SIP/VoIP debugging — not just surface-level fixes ✔ Long-term support, not just one-time patches ✔ AWS-ready deployments built for scale If your VoIP system needs fixing, building, or improving — message me and let's get it sorted.

🇵🇰Lahore, Pakistan$30/hr100% JSSSince Oct 2021

Earnings and projects

MRR
$112

Last 6 months ÷ 6

World#131,789 / 412k
🇵🇰Country#18,554 / 52.9k
Revenue, last 30 days
$140

Last 6 months: $675

World#87,686 / 412k
🇵🇰Country#12,003 / 52.9k
Total earnings
$4.3k

Billed in all: $4.5k

World#266,798 / 412k
🇵🇰Country#30,954 / 52.9k
Per project
$1.4k

$675 in the last 6 months

World#97,432 / 412k
🇵🇰Country#8,058 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇰Country#22,565 / 52.9k
Projects in all
3

Across 4 contracts

75% fixed25% hourly
World#304,143 / 412k
🇵🇰Country#46,019 / 52.9k

Earnings, last 30 days

$4.5k+$140 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4.3k$4.4k$4.5k$4.6kOct 9Oct 24Nov 8

Skill rankings: Top 24% in FreePBX

Ranked by MRR among everyone on Upwork with the skill.

  1. #24FreeSWITCH85 freelancers · 🇵🇰 #5Top 28%
  2. #28VoIP PBX85 freelancers · 🇵🇰 #3Top 33%
  3. #29FreePBX120 freelancers · 🇵🇰 #4Top 24%
  4. #37VICIDIAL124 freelancers · 🇵🇰 #12Top 30%
  5. #383CX93 freelancers · 🇵🇰 #3Top 41%
  6. #44Call Center Software91 freelancers · 🇵🇰 #8Top 48%
  7. #54Asterisk211 freelancers · 🇵🇰 #8Top 26%
  8. #61VoIP Software176 freelancers · 🇵🇰 #7Top 35%