Ahmad K.
AI Voice Agent & VoIP Expert | VICIdial Asterisk FreeSWITCH | Support
When a call center's VoIP system goes down or underperforms, every minute costs money. I help BPOs, startups, and telecom businesses fix, build, and scale their VoIP infrastructure — reliably and fast. With 5+ years of hands-on experience, I specialise in: • VICIdial setup, optimization & troubleshooting on AWS • Asterisk & FreeSWITCH configuration, IVRs, and call routing • SIP trunk setup, carrier integration & call quality debugging • Predictive dialer & voice broadcasting systems • Linux server administration and firewall/network configuration I have deployed VoIP systems for businesses ranging from small startups to large BPO operations handling high call volumes. Most issues I can diagnose and resolve within hours. What clients get working with me: ✔ Fast response and clear communication ✔ Deep SIP/VoIP debugging — not just surface-level fixes ✔ Long-term support, not just one-time patches ✔ AWS-ready deployments built for scale If your VoIP system needs fixing, building, or improving — message me and let's get it sorted.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $675
Billed in all: $4,532$4.5k
$675 in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 24% in FreePBX
Ranked by MRR among everyone on Upwork with the skill.
- #24FreeSWITCH85 freelancers · 🇵🇰 #5Top 28%🇵🇰#5 of 17
- #28VoIP PBX85 freelancers · 🇵🇰 #3Top 33%🇵🇰#3 of 12
- #29FreePBX120 freelancers · 🇵🇰 #4Top 24%🇵🇰#4 of 22
- #37VICIDIAL124 freelancers · 🇵🇰 #12Top 30%🇵🇰#12 of 30
- #383CX93 freelancers · 🇵🇰 #3Top 41%🇵🇰#3 of 11
- #44Call Center Software91 freelancers · 🇵🇰 #8Top 48%🇵🇰#8 of 17
- #54Asterisk211 freelancers · 🇵🇰 #8Top 26%🇵🇰#8 of 39
- #61VoIP Software176 freelancers · 🇵🇰 #7Top 35%🇵🇰#7 of 17