Rodelyn P.

Recruiter | Customer Service Rep | General Virtual Assistant

Here's how I can help you 👇👇 💎 Recruitment Expertise: 💎 As a recruiter, I specialize in sourcing, screening, and placing qualified candidates across various healthcare specialties. From nurses to allied health professionals and administrative staff, I have a comprehensive understanding of the unique skills and qualifications required for success in the healthcare field. Whether you're a hospital, clinic, or healthcare organization, I excel in identifying candidates who possess the necessary clinical expertise and demonstrate a passion for providing compassionate care to patients. ✦ Key Skills: ✦ Candidate Sourcing and Screening (including licensure verification) Compliance with Healthcare Regulations (HIPAA, JCAHO, etc.) Credentialing and Background Checks Nurse Staffing and Placement Job posting in different Social Media platform 💎 Customer Service Excellence: 💎 In today's competitive market, exceptional customer service is crucial for retaining clients and fostering long-term relationships. With my background in customer service, I understand the importance of delivering prompt, courteous, and effective support to ensure client satisfaction. Whether it's handling inquiries, resolving issues, or providing product guidance, I am committed to exceeding expectations and leaving a lasting positive impression on your customers. ✦ Key Skills: ✦ Multi-channel Support (Phone, Email, Chat) Issue Resolution and Escalation Management Product Knowledge and Training Customer Feedback Analysis 💼 Why Choose Me? Specialized Expertise: With a focus on healthcare recruitment and customer service, I bring specialized knowledge and understanding of the unique challenges and requirements within the medical industry. Quality Assurance: I adhere to the highest standards of quality and compliance to ensure that all recruitment processes and customer interactions meet regulatory requirements and exceed expectations. Empathy and Compassion: I recognize the importance of empathy and compassion in healthcare interactions and strive to embody these values in every interaction, whether it's with candidates, clients, or patients. 📌📌Tools and Applications: 📌📌 🔹 Canva 🔹 MS Outlook 🔹 Slack 🔹 Dialpad 🔹 Ring Central 🔹 Kamana 🔹 Pipedrive 🔹 MS Teams 🔹 Slack 🔹 Zoom Ready to enhance your healthcare team or elevate your patient support services? Let's collaborate and make a positive impact together! 📲 Send me an Upwork message