Saulo Paul O.
Guest Experience | Legal Intake | Customer Support Specialist | VA
Professional Strengths & Core Skills • Targeted Email Marketing: Expert in designing and executing Real Estate email campaigns through Constant Contact to nurture leads, showcase listings, and drive conversions. • Specialized Intake & Reception: Proficient in managing professional front-desk operations and high-stakes Social Security Disability (SSD) and Supplemental Security Income (SSI) intake processes. • Operational Efficiency: Highly skilled at handling complex intake workflows, technical legal databases (Filevine, Docket), and strict document compliance. • Visual Communication: Strong background in creating branded marketing materials, logos, and property flyers using Adobe Creative Suite and Canva. Key Projects & Professional Accomplishments • Real Estate Campaign Management: Designed and launched targeted email campaigns using Constant Contact that successfully engaged property buyers, sellers, and agents, maximizing open rates. • SSD/SSI Intake Success: Streamlined the initial qualification and document collection process for complex disability cases (SSD/SSI), ensuring cases were accurately prepared for legal review. • Administrative Excellence: Maintained stellar client satisfaction ratings by acting as a professional, empathetic first point of contact during stressful onboarding processes. Education & Training Foundations • Legal & Medical Intake Systems: Specialized training in data verification, compliance, and legal workflow architectures like Filevine and Docket. • Digital Marketing & Visual Design: Practical foundations in Real Estate marketing strategies, visual composition, and email automation infrastructure.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.2k
Billed in all: $10,266$10k
$3.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 10% in Music
Ranked by MRR among everyone on Upwork with the skill.
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