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Saulo Paul O.

Saulo Paul O.

Guest Experience | Legal Intake | Customer Support Specialist | VA

Professional Strengths & Core Skills • Targeted Email Marketing: Expert in designing and executing Real Estate email campaigns through Constant Contact to nurture leads, showcase listings, and drive conversions. • Specialized Intake & Reception: Proficient in managing professional front-desk operations and high-stakes Social Security Disability (SSD) and Supplemental Security Income (SSI) intake processes. • Operational Efficiency: Highly skilled at handling complex intake workflows, technical legal databases (Filevine, Docket), and strict document compliance. • Visual Communication: Strong background in creating branded marketing materials, logos, and property flyers using Adobe Creative Suite and Canva. Key Projects & Professional Accomplishments • Real Estate Campaign Management: Designed and launched targeted email campaigns using Constant Contact that successfully engaged property buyers, sellers, and agents, maximizing open rates. • SSD/SSI Intake Success: Streamlined the initial qualification and document collection process for complex disability cases (SSD/SSI), ensuring cases were accurately prepared for legal review. • Administrative Excellence: Maintained stellar client satisfaction ratings by acting as a professional, empathetic first point of contact during stressful onboarding processes. Education & Training Foundations • Legal & Medical Intake Systems: Specialized training in data verification, compliance, and legal workflow architectures like Filevine and Docket. • Digital Marketing & Visual Design: Practical foundations in Real Estate marketing strategies, visual composition, and email automation infrastructure.

🇳🇮Managua, Nicaragua$12/hr100% JSSSince Oct 2021

Earnings and projects

MRR
$528

Last 6 months ÷ 6

World#75,663 / 412k
🇳🇮Country#338 / 1,207
Revenue, last 30 days
$523

Last 6 months: $3.2k

World#61,690 / 412k
🇳🇮Country#297 / 1,207
Total earnings
$9.8k

Billed in all: $10k

World#198,408 / 412k
🇳🇮Country#794 / 1,207
Per project
$9.8k

$3.2k in the last 6 months

World#16,403 / 412k
🇳🇮Country#108 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇮Country#224 / 1,207
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇳🇮Country#684 / 1,207

Earnings, last 30 days

$10.3k+$523 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.5k$10.0k$10.5kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Music

Ranked by MRR among everyone on Upwork with the skill.

  1. #10Persuasive Tone51 freelancers · 🇳🇮 #1Top 20%
  2. #93Music893 freelancers · 🇳🇮 #1Top 10%
  3. #124Incident Management421 freelancers · 🇳🇮 #1Top 29%
  4. #178Music Production1,654 freelancers · 🇳🇮 #1Top 11%
  5. #393Outbound Call1,218 freelancers · 🇳🇮 #12Top 32%
  6. #405Inbound Inquiry1,295 freelancers · 🇳🇮 #11Top 31%
  7. #447Sales Development1,688 freelancers · 🇳🇮 #3Top 26%
  8. #583Sales Funnel2,700 freelancers · 🇳🇮 #1Top 22%